Rick Torres

Fast hr 1 1/2 They said it would take the 2 hours for the service it took them 30 min less which was a very good thing with only weekends off They said it would take the 2 hours for the service it took them 30 min less which was a very good thing with only weekends off More

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Purchased a used Audi A4 Quattro from Rick. He was great to work with. Got me the car I wanted at a price that was just what i was looking for. Getting a certified used car is definitely worth the "piece of to work with. Got me the car I wanted at a price that was just what i was looking for. Getting a certified used car is definitely worth the "piece of mind". I'd buy another car from Rick without hesitation. Great guy to deal with. More

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I had mixed experience with this dealership. I think this is as good a dealership as any other. Just make sure that you know your facts about the car & its service package you want before your visit; otherwi is as good a dealership as any other. Just make sure that you know your facts about the car & its service package you want before your visit; otherwise, I have a feeling that you'll miss something and they'll miss some important details. The interesting part is that they didn't seem to miss them on purpose. I went there shopping for an A6 CPO because it had all the features that I wanted and it was close the my target price range. I was greeted by Rick and he was an ernest sales person. The test drive process was smooth and he didn't give me pressure. The offer process was slightly long but the deal eventually came through. Making it through the sales process was just half of it though. Two curious items were later discovered and eventually fixed by their sales and service departments: i) keys were missing and ii) tire size was wrong for the wheels. You'd have thought that when they checked their CPO inspection list, they would have discovered the problems. If I hadn't read the list myself, then I would have not been offered the replacements. The service staff and the finance lady are highly commendable. I think they kept the cars of their customers really well. The service manager was fast and direct in responding to problems. The finance lady Rosa knew exactly what she's talking about. Overall, it was a good purchasing experience. I recommend shopping here after doing some homework on the car you want. More

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Rick was very helpful and friendly during my purchase, and still is when I call him regarding any questions I have about my vehicle. He definitely goes out of his way to provide great customer service an and still is when I call him regarding any questions I have about my vehicle. He definitely goes out of his way to provide great customer service anytime of the day. I would definitely recommend him. More

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