Rick Vernon

Salesman was friendly and courteous. The test drive was perfect, finance manager awesome. everybody was super friendly and extremely helpful whole process was super smooth and enjoyable. The test drive was perfect, finance manager awesome. everybody was super friendly and extremely helpful whole process was super smooth and enjoyable. More

by JBSMJR Verified Customer Verified Customer

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Carey was great! She went above and beyond to secure the delivery of my SUV. She went above and beyond to secure the delivery of my SUV. More

by LisaV35 Verified Customer Verified Customer

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Felt comfortable buying a new car from your dealership. I felt a fair deal was offered in both my trade in and new vehicle price point. I felt a fair deal was offered in both my trade in and new vehicle price point. More

by amb2016 Verified Customer Verified Customer

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EVERYONE SEEMED KNOWLEDGEABLE AND VERY FRIENDLY. BOTH INSIDE AND OUTSIDE THE BUILDING WAS VERY NICE AND CLEAN. BOTH INSIDE AND OUTSIDE THE BUILDING WAS VERY NICE AND CLEAN. More

by MWARD9 Verified Customer Verified Customer

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Dealerships seemed fair and willing to work with my situation. I felt I was treated fairly well situation. I felt I was treated fairly well More

by amb2016 Verified Customer Verified Customer

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Everyone was friendly and knowledgeable. The actual building was clean both inside and outside. thanks. The actual building was clean both inside and outside. thanks. More

by MWARD9 Verified Customer Verified Customer

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I loved the no pushy style they have! It was a joy to do business with Rick Vernon! He never pushed me but gave me information to allow me to make up my own mind:-) I really appreciate It was a joy to do business with Rick Vernon! He never pushed me but gave me information to allow me to make up my own mind:-) I really appreciate his style! Actually the whole team was great! I don't think I have ever enjoyed a dealership experience like this! I can't say enough about how friendly they are and everyone was very helpful and no bully tactic to get me to buy from them. You cannot go wrong buying from them. Truly a great group of people to work with. More

by BDLCPITT Verified Customer Verified Customer

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Everyone was very helpful, the salesman was very understanding and made us feel welcomed! Thank you for a good experience. understanding and made us feel welcomed! Thank you for a good experience. More

by SKBROESCHE Verified Customer Verified Customer

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Salesman/Manager refused to lower the price even though the following issues existed (They also refused to help remedy these issues pre-sale): -Truck was filthy on the inside (full of brown stains all the following issues existed (They also refused to help remedy these issues pre-sale): -Truck was filthy on the inside (full of brown stains all over the seats/ceiling/sun shades. -Bed of truck was full of dents/rust/shoddy paint repair on tailgate -Passenger headlight is malfunctioning (I swapped the bulb but the problem remains) -Salesman initially told me there was two keys, but upon arrival, I found there was only one. Salesman only offered to sell me a replacement post purchase, and claimed he was initially mistaken. -Aftermarket amp was left inside vehicle instead of removing it pre-sale. -Scratched/damaged headlight and Toyota emblem. -Salesman failed to disclose that the previous owner installed aftermarket headrests which are broken/loose/malfunctioning. After having shopped at multiple different dealerships for previous car purchases, I chose to shop at Toyota for a used vehicle as I believed it would be a better experience with better quality vehicles. This proved to be a mistake as the vehicle had multiple issues, most of which could have easily been remedied (or at least identified) during Toyota's "famous" quality control and refurbishing. It would have also been easy for Toyota to lower the price to compensate for said issues but this proved to be "impossible" based on how "low" the sales price was. Unfortunately my primary vehicle is now out of commission so I had no choice but to settle for the truck I purchased. I will not be shopping at a Toyota dealership in the future and I will go back to buying vehicles through private parties. More

by vcasillan Verified Customer Verified Customer

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Jessie made my purchase of my Tundra the easiest transaction I ever had at a car dealership. From start to finish, he was a gentleman. We began communicating via e-mail, so he knew my expectations transaction I ever had at a car dealership. From start to finish, he was a gentleman. We began communicating via e-mail, so he knew my expectations before I showed up in person. He had answers to all my questions and very quickly cut to the chase when I indicated I was ready to deal. After the paperwork, he answered every question I had about the new vehicle. He even transferred my custom license plate frame to the new vehicle without it ever crossing my mind. Even though this dealership is a long way from my home, I'd certainly go back, and I'd definitely call Jessie first. More

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