South Charlotte Nissan

If its npt broke they don't repair it. I like there honesty and professionalism I like there honesty and professionalism More

Goodservices nice work good people nice environment would come again to get my car service would come again to get my car service More

IT’s employees are always nice and polite especially Nigel courteous every time without question Nigel courteous every time without question More

Abel and Raj were awesome! Excellent customer service. Will buy from again highly recommend! Great job Excellent customer service. Will buy from again highly recommend! Great job More

My regular service rep Nigel Young is very knowledgeable and highly personable. Always does a great job of explaining matters posted as work is being done. Ás long as South Nissan has him, they'll have and highly personable. Always does a great job of explaining matters posted as work is being done. Ás long as South Nissan has him, they'll have my business. I have recommended him to many others and they all feel the same. More

Absolutely terrible experience with this service department. What makes this even more disappointing is that I actually purchased this vehicle from this dealership. I expected that if I ever had a department. What makes this even more disappointing is that I actually purchased this vehicle from this dealership. I expected that if I ever had a serious issue with the car, the dealership I bought it from would at least be able to properly diagnose it and help me resolve the problem. I brought my vehicle here MULTIPLE TIMES because the engine was overheating and the car sometimes would not even start. Every time, I had to rearrange my schedule, bring the car back, wait for them to diagnose it, and hope they would finally figure out what was wrong. After several visits and a huge amount of my time wasted, they STILL could not diagnose or fix the problem. After all those visits, their final solution was basically to send me to another dealership because they couldn't figure it out. I understand that some vehicle problems can be complicated, but this is a dealership service department — and this is a vehicle I purchased from them. If a customer repeatedly brings a vehicle back with serious issues like overheating and not starting, I expect proper diagnostics and at least some progress toward finding the cause. Instead, I wasted a ridiculous amount of time going back and forth and ended up exactly where I started — with a vehicle that still wasn't fixed and having to take it somewhere else. Extremely disappointing and frustrating experience. After purchasing my vehicle here and then going through this experience with their service department, I definitely would not bring my vehicle here again and cannot recommend this dealership for service. More