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Ricky Gray Jr
4 Reviews
4 Reviews of Ricky Gray Jr
July 26, 2024
Good attention, they explain everything to you, they have patience, the staff is friendly, they offer you water or coffee, and they are honest patience, the staff is friendly, they offer you water or coffee, and they are honest More
by Julio Pineda
Verified CustomerOther Employees Tagged: Luis Alvarado, Eduardo Aguilar, Junior Avalos, Rick Garcia , Alejandro Alcocer
May 17, 2024
No one smiled at me but my dealer. I got no warm welcoming feeling after spending 28000 on my 4Runner and trading in our car we've had for 6 years. The sale was hasty and left me with I got no warm welcoming feeling after spending 28000 on my 4Runner and trading in our car we've had for 6 years. The sale was hasty and left me with many questions. Marc did remedy some of my concerns and stayed in contact woth me through the whole process. I just couldn't be sure everything was factual. Like the brakes, I was told that the brakes were replaced but after I got the 4Runner my brakes were squeaking so I took em to service and they replaced the back brakes and told me they wernt new. I also had a question about why the service wasn't showing on the Carfax I requested. All in all I'm so happy that I have my 4Runner, I am just not looking forward to coming back into the dealership unless it's for merch. More
by s31k0u
Other Employees Tagged: Harold Guzman, Ken Kunz, Alberto Martinez, Greg Priest, Jesus Rodriguez, Louis Yambo, Devyn Lindsey , Marc Cassell, Darlene Morelock
December 17, 2023
Arrived on time for my appointment at 7:00 am, greeted right away. Met with my service technician, he already knew my car was due for its 60,000 mile service. Showed me different options for services. Ask right away. Met with my service technician, he already knew my car was due for its 60,000 mile service. Showed me different options for services. Ask if I had anything else I wanted checked, I ask to have my breaks checked. He kept me informed about the progress of my service. Let me know my break had plenty of pad remaining. Finished the service and had me on my way home by 9:00 am. Great waiting area with friendly staff, fresh donuts and coffee. Excellent experience. More
by BILLIMG
Other Employees Tagged: Mike McDermott, Ken Kunz, Alberto Martinez, Louis Yambo, Devyn Lindsey, Eduardo Aguilar, Jovan Wilkins , Darlene Morelock
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