Ricky Monsod | Page 2

The people at the desks are always professional but at the same time always giving me good direction/advice. the same time always giving me good direction/advice. More

by RONNIECOOP11 Verified Customer Verified Customer

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Service rep was friendly and professional. I was given my options upfront and not pressured into anything. Definitely returning!! I was given my options upfront and not pressured into anything. Definitely returning!! More

by Loren Verified Customer Verified Customer

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Everyone was very helpful they got my car serviced quickly and gave me all the information about what they did. quickly and gave me all the information about what they did. More

by SHARIOB99 Verified Customer Verified Customer

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I previously came in for service in 2017 and had a great experience with very professional service, I felt good spending my money there. At my recent appointment the service department provided a thorough d experience with very professional service, I felt good spending my money there. At my recent appointment the service department provided a thorough diagnostic, which I appreciated, I liked the process and the video provided. Unfortunately, the woman who was assisting in the office was passive aggressive and gave the impression that I was annoying her. I did nothing wrong and was quite respectful despite her behavior. I would be interested in getting the work done there or purchasing a new car from the lot but I don't like how I was treated. I expect that if I ever choose to come to this location again, there will be better customer service displayed. More

by JLRUSSELL2016 Verified Customer Verified Customer

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The people with whom I interacted were respectful, efficient and communicated well. The printout that I received at the end of the service was thorough, helpful, and well done. efficient and communicated well. The printout that I received at the end of the service was thorough, helpful, and well done. More

by LOUISFELDMAN Verified Customer Verified Customer

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I am not sure if someone will read this comment but hope they will. I am very satisfied with Mazda staff, especially Christian who is great. However my problem was not solved. It seems that the wireless c they will. I am very satisfied with Mazda staff, especially Christian who is great. However my problem was not solved. It seems that the wireless charger designed by Mazda is completely useless. You guys are making car in 2023 (CX-50), however your wireless charger is probably using technology since the last century or poorly designed. First of all the phone is not able to charge with a case. When I removed the case it started charging. But guess what, in 30 minutes the percentage didn't rise even by 1%. Eventually after a while the phone shuts down the charging due to imperceptible voltage going through the charger. And all of this after replacement of the wireless charging unit, which supposed to be a revised version. More

by NAREKAM86 Verified Customer Verified Customer

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These guys a phenomenal! I would highly recommend them to anyone! They were very knowledgeable and kind through the whole process! I would highly recommend them to anyone! They were very knowledgeable and kind through the whole process! More

by SMTHOMAS4494 Verified Customer Verified Customer

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Good service and took my car at the appointed time. I moved from Ohio and thus am making comparisons to the dealership I used there. In Ohio, I was always asked if I wanted the car washed; was told t I moved from Ohio and thus am making comparisons to the dealership I used there. In Ohio, I was always asked if I wanted the car washed; was told this is not offered at Maita. When I purchased the car in Ohio, they recommended having the key fob batteries replaced proactively when the car was in for regular service. When I requested this at Maita, I was first told that I should wait until the car detects a low fob battery. I explained that this may happen at an inconvenient time and place and as the batteries are not all that easy to replace, I preferred them to be replaced at the time of service. The staff ultimately agreed to do this. I like the video the mechanic provides; however I think it does not replace the mechanic coming out for a quick chat to answer any questions, More

by bonnie.logan Verified Customer Verified Customer

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Excellent customer service. Very friendly atmosfere. Would recommend this place to everyone, wont be disappointed. i will be coming back here again to service my car. Very friendly atmosfere. Would recommend this place to everyone, wont be disappointed. i will be coming back here again to service my car. More

by mirjana557 Verified Customer Verified Customer

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The employees always provide great customer service on every visit and are really good at explaining things to me. every visit and are really good at explaining things to me. More

by RONNIECOOP11 Verified Customer Verified Customer

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