11 Reviews of Ricky Ochoa
February 08, 2024
I tried to put a deposit down on a car and their sales person (George) put it on the wrong vehicle. He told me the car was ready and it would be arriving the next day so I can get the loan (that was good person (George) put it on the wrong vehicle. He told me the car was ready and it would be arriving the next day so I can get the loan (that was good for 45 days) sorted out. The next day I asked for the VIN and that's when he told me "there was a mixup" and "would you be interested in this other vehicle?" I tried calling and getting things sorted out and got continuously ghosted by the dealership and never given a straight answer. Finally started talking with the manager (Ricky) who attempted to help me by finding the vehicle I had wanted and said he was going to try to contact another customer to see if they were intending on going through with their ordered vehicle that matched my requested specs. I ended up going up to Fort Collins Kia because I didn't want to deal with it. Icing on the cake, based on the reviews on this site, it seems like it's not the first time people have been unhappy with George. More
Other Employees Tagged: George Butler
July 06, 2023
Everybody I worked with at the dealership was amazing (Ryan, finance, Ricky & Matt)! They went out of their way to make sure I had everything I needed before, during, and after purchase. This was also th (Ryan, finance, Ricky & Matt)! They went out of their way to make sure I had everything I needed before, during, and after purchase. This was also the fastest car buying experience in my life - we were all organized. Great crew up there at Foundation!! More
Other Employees Tagged: Matt Tom , Ryan Vanskiver
June 16, 2023
My husband had a great time negotiating a deal for my new 2023 Kia Sorento Hybrid SX Prestige. Working with Elijah was great. He was professional, polite, and very sweet. The entire staff was very helpful wh 2023 Kia Sorento Hybrid SX Prestige. Working with Elijah was great. He was professional, polite, and very sweet. The entire staff was very helpful when transitioning from my 2014 Kia Sorento to my 2023 Kia Sorento. Elijah was impressive when explaining all the functions of the 2023 Sorento. More
Other Employees Tagged: Elijah Martinez
June 15, 2023
Had a great time shopping, the guys were awesome and very helpful. Answered all my questions and just enjoyed my experience. helpful. Answered all my questions and just enjoyed my experience. More
Other Employees Tagged: Carlos Gutierrez , Mark Lee, Elijah Martinez, Nick… not sure oh his last name
June 02, 2023
Great job by all. Professional and very competent. Will be back when we need another vehicle Professional and very competent. Will be back when we need another vehicle More
Other Employees Tagged: Matt Tom, Carlos Gutierrez, George Butler , Owen Clardy, Mark Lee, Elijah Martinez, Tanner Overton, Patrick Schnall, Camron Williams
June 01, 2023
Great experience! When I arrived I was helped in a timely manner in all members of the staff were helpful and knowledgeable When I arrived I was helped in a timely manner in all members of the staff were helpful and knowledgeable More
Other Employees Tagged: Carlos Gutierrez , Mark Lee, Elijah Martinez
May 31, 2023
The service department is always great. They try hard to complete the work promptly. They always discuss the work needed to be done prior to completing the work. They try hard to complete the work promptly. They always discuss the work needed to be done prior to completing the work. More
Other Employees Tagged: Elijah Martinez