Ricky Pettus

Damon is professional, courteous, and friendly. He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questio He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questions I had about replacement parts for my vehicle, and Ricky always greets me with warmth and professionalism! My absolute person though is Allen Blair. He was my service advisor for years and though he has moved to another level, he still greets me, and makes sure my service needs are met. This is a great team and they all treat me as a valued and appreciated client of Mercedes Benz! More

by SONYAN.SCRUGGS Verified Customer Verified Customer

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I’ve been taking my car to this dealership since 2016. Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a custo Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a customer but a person. More

by KOASINA.WILLIAMS Verified Customer Verified Customer

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Outstanding service, and all associates were very helpful. By far the best service at any dealership I’ve ever attended. helpful. By far the best service at any dealership I’ve ever attended. More

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They did a wonderful job! The staff was courteous and professional. I was traveling through and they took my car right in to be checked out. I want to thank the service repres The staff was courteous and professional. I was traveling through and they took my car right in to be checked out. I want to thank the service representative, the technician and the parts team member who help with a part I needed to order. Thanks to all! More

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Sales & service personnel great, limited product in terms of exact vehicle we wanted. Great improvement in the last few years. of exact vehicle we wanted. Great improvement in the last few years. More

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I have been a customer over 25 years and the current personnel are the absolute best and are amazing. personnel are the absolute best and are amazing. More

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The Little Rock Mercedes-Benz Team has always done a great job taking care of my daughters car. The Maintenance Team is very easy to work with and they communicate exceptionally well. We appreciate and great job taking care of my daughters car. The Maintenance Team is very easy to work with and they communicate exceptionally well. We appreciate and trust this team! Have normally dealt with Alan (Alan is a great guy), though this time I was helped by another Teammate and he also did an awesome job. You guys have a good team in the Service Departmentt! More

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Waiting area comfortable Driver very nice and safe Allen Blair very easy to work with safe Allen Blair very easy to work with More

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We were pleased with the service rendered. Disappointed that the sales staff did not point out that this car does not have a spare tire. Disappointed that the sales staff did not point out that this car does not have a spare tire. More

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Do a great job servicing my vehicle. But I wish the labor rates was a little lower. But I wish the labor rates was a little lower. More

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