Ricky Rodriguez | Page 9

The service at Parks Ford in Wesley Chapel is amazing, I show up with and with out and appointment and Ricky Rodriquez is my awesome advisor that always handles the situations and fixes my beautiful 2020 Ex show up with and with out and appointment and Ricky Rodriquez is my awesome advisor that always handles the situations and fixes my beautiful 2020 Expedition that I purchased at Parks Ford a year ago. Thank you Ricky for always taking care of me. You Rock.. Angelica Smith for Evaa More

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Avoid Ricky Rodriguez at service department. Refused to do the promised work and was rude. I no asked to work with someone else and that’s when xxxx broke loose! Apparently he was offended by that and be do the promised work and was rude. I no asked to work with someone else and that’s when xxxx broke loose! Apparently he was offended by that and became very confrontational. I was sitting in my car and he was within 2 inches of my window refusing to back off. He even dared me to call the police. Another service rep had to come pull him off. Then he ran away when I grabbed my phone to record him. More

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Do not purchase a Ford Explorer, I do not know about the other models but on the explorer after about 2-3 year your front windshield A-pillar seal will break and wind will enter your vehicle making a very l other models but on the explorer after about 2-3 year your front windshield A-pillar seal will break and wind will enter your vehicle making a very loud whistling sound and Ford will not fix it. I have read numerous complains online where this is a common manufacturer defect since around 2012 and here I am with a 2017 model and Ford still have not fix the issue. From both the Dealer and Ford corporation this not a defect but wear and tear that will cost you around $1,100 to repair. I have own numerous SUV and cars and have never encounter a windshield defect that makes the interior of your car as loud as have your windows down. I hope I save some of you from making the same mistake I made. Do not purchase extended warranty it will not do you any good. More

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Excellent Customer Service and Satisfaction Purchased my Mustang in 2014 and have had it serviced at Parks since new. My service advisor has been Ricky Rodriguez from day one. He has always disp Purchased my Mustang in 2014 and have had it serviced at Parks since new. My service advisor has been Ricky Rodriguez from day one. He has always displayed true professionalism and caring for the customer. There has never once been a problem with the service performed on the vehicle . it has always been a seamless process , ready for pick up when promised and the work completed as promised. Would not consider taking my vehicle any place else. More

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Thank you David Sanchez we bought a new Ford F 150 and wanted a new tunnel cover for it . David oreded it for us and called when it came in to set up a time to put it on. We we bought a new Ford F 150 and wanted a new tunnel cover for it . David oreded it for us and called when it came in to set up a time to put it on. We went in and it was put on. The he called to make sure we were happy wit it and if we had any concerns with it. thank for the great service. More

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Great Service It wasn't my intention to buy a car that day. Brought mine in for a scheduled service. Went outside to look around and started talking to Jeff Godse It wasn't my intention to buy a car that day. Brought mine in for a scheduled service. Went outside to look around and started talking to Jeff Godsell. Just talking about different cars and the car I owned. I liked that there was so pressure to buy anything. Jeff was a very nice easy going guy to talk to. I enjoyed my visit with him and ended up buying a vehicle from him. It was a pleasant experience. Ford has always been my vehicle of choice. More

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Went in for an oil change I went in to the dealership to have my first oil change on a car that I had purchased Feb 22, 2016. While I was waiting on the oil change, I saw a sa I went in to the dealership to have my first oil change on a car that I had purchased Feb 22, 2016. While I was waiting on the oil change, I saw a salesman that I previously recognized named, Rich Jodway. I expressed my concerns about my LEASED car that I was pouring on the miles. Rich sat me down and we discussed some options. It came to my surprise that Duber and Ralph remembered me from my previous car purchase. After discussing my options and selected a vehicle, David Rodriguez came out to discuss finances with me. We eventually made it to his office where he was able to find rebates for me and made the purchase smooth. He was knowledgeable and worked hard to expedite my time at the dealership. I will say that I would totally recommend Park's Ford of Wesley Chapel to all friends and family. At Park's Ford, they make you feel like family. I want to extend a gracious thank you to all of the staff that made my second purchase go smoothly as possible. So thanks, Rich Jodway, Duber, Ralph, and David Rodriguez. You guys are amazing. More

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Very pleasant experience Robert Stephens was very professional, experienced in the product and made our sale easy. Robert actually listened to my request about finding the per Robert Stephens was very professional, experienced in the product and made our sale easy. Robert actually listened to my request about finding the perfect vehicle for my 18 year old son. Vince in F&I was able to get the papers done quickly and even color coded our paperwork which made it nice at time of signing. I also met with Ricky Rodriguez and he informed me my first service is complimentary and gave my the service hours. Thank you to everyone involved. More

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Another awsome experience Met with Ricky in service and Donna+Gus in parts. They were cheerful, quick to react and solved my problems including very quickly finding the right p Met with Ricky in service and Donna+Gus in parts. They were cheerful, quick to react and solved my problems including very quickly finding the right person(s) to answer any question that they didn't know the answer to. ' More

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A+ Service Department, A+ Courtesy, A+ Knowledge, A+ Overall Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or f Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or faulty assembly. Wesley Chapel Ford has changed my perspective on dealership capability, service and expertise. Immediately following my initial means of contact via phone, I could tell I was in good hands. This dealership met my individual needs and concerns in a manor consistent with professional courtesy. Undoubtedly, my next visit will be with Wesley Chapel Ford based on this first, expectation exceeding, positive service consultation. More

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