Ricky Vargas

Dan is incredibly and helped me get into a new vehicle after the passing of my husband. He treats you like you’ve known each other all your lives. I will always purchase a Mazda and through Dan! after the passing of my husband. He treats you like you’ve known each other all your lives. I will always purchase a Mazda and through Dan! More

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I initially chose Hawk Mazda because they offered me the best out-the-door quote among all the dealerships I contacted. Unfortunately, that’s where the positive part of my experience ended—and the real prob best out-the-door quote among all the dealerships I contacted. Unfortunately, that’s where the positive part of my experience ended—and the real problems began. When I went in to finalize the purchase, I noticed something didn’t add up with the financing. The monthly payment they quoted didn’t make sense based on the numbers we had agreed on. Upon closer inspection, it became clear they were trying to add approximately $2,600 more to the loan. When I raised my concerns, I was brushed off with an explanation about a "45-day payment proration," which I knew was incorrect. Instead of listening or double-checking, I overheard the finance manager tell the salesman, “I’ve been doing this for 15 years, she’s not going to tell me how to do my job.” That kind of arrogance and lack of accountability was enough for me to walk away. Three days later, the salesman followed up with an updated quote and admitted that, in fact, I had been right—there was a mistake. Despite my hesitation, I decided to give them another chance because transparency is extremely important to me and I hoped this was an isolated issue. I returned to the dealership, signed the finance paperwork, and drove off in the car. I wasn’t thrilled that the dealership rebate was applied as part of my down payment—it artificially inflates the purchase price—but I was told that’s just how they process rebates. Then, two days later, I received a text from the salesman stating there was a “problem” with the paperwork and that I needed to return to re-sign everything. I asked for specifics—what documents were being changed and why—so I could review them in advance. After several hours with no clear answer, I finally got a response asking me to email someone else because the salesman was "out of office." I started looking at everything and discovered that the wrong VIN number had been put on the paperwork. Let me be clear—I didn’t know the VIN number when I was signing the paperwork. That level of mistake is completely unacceptable. A wrong VIN number affects everything from registration to insurance to warranty. It’s not a small clerical error—it’s a critical mistake that should never happen in a professional dealership environment. To anyone considering buying from Hawk Mazda: do yourself a favor and take your business elsewhere. They may throw out a good price upfront, but it comes at the cost of integrity, attention to detail, and professionalism. More

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James was a huge help in helping me find the perfect car for me! Highly recommended! Thanks James! for me! Highly recommended! Thanks James! More

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Dan is excellent! Have now purchased 4 vehicles from Dan and would highly recommend him! Is very knowledgeable, patient, friendly and willing to take the time to ass Have now purchased 4 vehicles from Dan and would highly recommend him! Is very knowledgeable, patient, friendly and willing to take the time to assure all of your questions are addressed. All staff are very easy to work with and friendly. No Pressure tactics! Dan took the time to review all auto options and even helped set up electronics in my new car! More

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It was a nice smooth transaction I told Rick what I wanted. He told me what they wanted, and we met in the middle no problems. wanted. He told me what they wanted, and we met in the middle no problems. More

by TVWILDER Verified Customer Verified Customer

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We had a great experience working with Dan McCarthy at Hawk Mazda. From the beginning, Dan was professional, helpful, and made the entire process smooth and stress-free. My wife absolutely loves her new C Hawk Mazda. From the beginning, Dan was professional, helpful, and made the entire process smooth and stress-free. My wife absolutely loves her new CX-5, and for the first time in a long time, I get to be the “passenger princess” because she enjoys driving it so much! Dan went above and beyond to make sure we felt confident in our purchase. We truly appreciate his attention to detail and friendly attitude. We’ll definitely be recommending Dan and Hawk Mazda to our friends and family. More

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This was by far the easiest car buying experience that I've ever had. Ernie read through the email notes and realized that there was a misunderstanding. I truly appreciate his effort trying to get a ho I've ever had. Ernie read through the email notes and realized that there was a misunderstanding. I truly appreciate his effort trying to get a hold of me. This was by far our best overall dealer experience and quickest. We arrived around 3:30 and we were out the door by 5:45. More

by DLSPAN28 Verified Customer Verified Customer

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Vehicle was picked up by 3rd party for delivery. All expectations were met and CX5 is fine All expectations were met and CX5 is fine More

by Jon Dudley Verified Customer Verified Customer

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Raul assisted me during multiple visits. He was very helpful in assisting me to decipher the best solution for my needs. He was very helpful in assisting me to decipher the best solution for my needs. More

by Teresa.Sarna Verified Customer Verified Customer

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This is the 2nd car I have bought from James at Hawk Mazda. The experience is always stress free which makes the 30 mile trip worth it. James is a great salesman and he is very attentive and easy to wor Mazda. The experience is always stress free which makes the 30 mile trip worth it. James is a great salesman and he is very attentive and easy to work with. I don’t mind giving my business to a great dealer and great salesman. If you are ever in need of a new Mazda make the trip to Hawk Mazda and ask for James. More

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