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Ricky Wong
Ricky Wong at Jim Ellis Chevrolet
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Ricky Wong

Sales- BDC

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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2.7
7 Reviews
2.7

7 Reviews

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7 Reviews of Ricky Wong

April 22, 2024

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Employee Rating

Not a trust dealership. They put a advertised price of $68,724 for a used car, and they give the final price of $85, 621 total, almost $17,000 more for tax and fee?? They tr More

by Dalu00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sylvia Dearman, Denise Silva

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Apr 25, 2024

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 17, 2024

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Employee Rating

Terrible dealership lures customer in by posting low price ($68724) and jumps up the out the door price ($85621) with all the ridiculous charges. Also they sold the car still under contract waiting for More

by Dalu00
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Denise Silva

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Apr 19, 2024

Jim Ellis Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (678) 585-2314 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 26, 2023

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Found the car of my dreams and Jim Ellis was able to make that dream come true!! Thanks for making that possible. Look forward to doing more business with this company. More

by BRANDONPATTERSON90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji, Denise Silva

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Oct 26, 2023

Jim Ellis Chevrolet responded

Thank you, Brandon, for the five-star rating. Congratulations on your new purchase! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

August 30, 2023

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Hello Jim Ellis chev made my car buying experience the best i ever experience in my 30 years of buying More

by ALBERTDMADDOX
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Bernard, Clarence Williams , Sam Opara

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Aug 31, 2023

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Albert, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

June 22, 2023

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Employee Rating

Customer service was poor in my opinion due to the lack of communication between me and the employees More

by madison.irby04
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Denise

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Jun 26, 2023

Jim Ellis Chevrolet responded

Thank you for this feedback, Madison. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

April 04, 2023

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Employee Rating

Don’t expect honesty or any form of organization. No less for the mechanic to clean up their own finger prints More

by Qwert51918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Loan Pham , Christian Locklear, Charles Prayor

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Apr 08, 2023

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 26, 2023

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Employee Rating

The dealership worked really well for me and I was very satisfied with the employees who supported me during my very first car purchase! More

by MIRANDA RIV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Kalo Brantley, Randy Stephenson, Ralph Sorrentino, David Cauthen, Luis Gonzalez-Brands, Zach Gabel, Jaylan Jackson , Sam Afeworki

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Jan 29, 2023

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

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