Ridan Duardo

My experience with Nissan of Clearwater was extremely disappointing and has left me feeling misled and unsupported. During the negotiation, I agreed with the salesperson, Ridan Durado, on a total pric disappointing and has left me feeling misled and unsupported. During the negotiation, I agreed with the salesperson, Ridan Durado, on a total price of $9,000 out the door. That amount was written on the back of an appraisal paper, and I signed it. However, the final transaction reflected different terms. When I later raised this issue, I did not feel that the dealership fully reviewed all of the original paperwork, including handwritten notes and information written on the reverse side of the documents. I was also promised six months of free gas, or the equivalent benefit, as part of the transaction. That promise was not honored. In addition, the vehicle had a known issue before the purchase. I was told that the problem would be repaired before delivery. After receiving the vehicle, I discovered that the issue was still present. I was again told it would be addressed, but the problem was not properly resolved as promised. For that reason, I do not believe the later repairs should be described simply as a goodwill gesture, since they involved a pre-existing issue that the dealership had already agreed to fix. My concern is not simply about being unhappy with the final price. My concern is that I believed I had agreed to a $9,000 out-the-door price, signed paperwork reflecting that agreement, and was later placed into a transaction with different terms. I requested that Nissan of Clearwater preserve and review all relevant records, including the original appraisal paperwork, both sides of every page, handwritten notes, deal worksheets, finance documents, text messages, internal communications, repair records, and any available surveillance footage or audio. I expected honesty, transparency, and reliable customer service before and after the sale. Unfortunately, that was not my experience. Based on my personal experience, I cannot recommend Nissan of Clearwater. Anyone considering purchasing a vehicle here should make sure that every promise, price, repair commitment, and incentive is clearly written into the final documents before signing. More

by MANISH CHANDRA KANDAKATLA Verified Customer Verified Customer

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Amazing sale the gentleman that helped me took the time to really go over everything with me as it was my first time buying a car. Will recommend to anyone looking to buy a car. to really go over everything with me as it was my first time buying a car. Will recommend to anyone looking to buy a car. More

by ksidlo88 Verified Customer Verified Customer

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Not a trustworthy dealership. A mistake on the General Manager part was caught in the business office. The salesperson contacted him by cell phone since it was 10 pm at night. A mistake on the General Manager part was caught in the business office. The salesperson contacted him by cell phone since it was 10 pm at night. He stated he would make the sale right the next day. When we arrived to pick up the correct vehicle the price raised $3000+. The salesmen and the General Manager who both stated they would meet us there at 6pm had already left for the day. The finance leader stated he was unaware of the details but had called the GM and read the notes but could not honor our previous deal. I can not in good conscience recommend this dealership More

by wind4590 Verified Customer Verified Customer

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Fast friendly great service very happy with our experience will decently recommend this dealership to everyone experience will decently recommend this dealership to everyone More

by Jasonp109 Verified Customer Verified Customer

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Ridan Duardo was awesome. His customer service was great. We came in; he went straight to work. We were in and out with a brand new truck within four hours. Amazing team. His customer service was great. We came in; he went straight to work. We were in and out with a brand new truck within four hours. Amazing team. More

by KEN.DUNCAN Verified Customer Verified Customer

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Our entire dealership process was very smooth with little downtime. I would greatly recommend this team to anyone looking for top service with Nissan. downtime. I would greatly recommend this team to anyone looking for top service with Nissan. More

by rick@digitalvelocityllc.com Verified Customer Verified Customer

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Ridan was easy to work with and made the experience very enjoyable. I would highly recommend him. enjoyable. I would highly recommend him. More

by BADPUP1959 Verified Customer Verified Customer

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Dennis and Miquel were the best. They saved me 150 a month on my bill. They saved me 150 a month on my bill. More

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Very easy to work with, knowledgeable on product, fast and efficient customer service. We had visited other dealers and the commitment to the customer surpassed the others and efficient customer service. We had visited other dealers and the commitment to the customer surpassed the others More

by bturner1958 Verified Customer Verified Customer

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Very prompt and patient with me. Very knowledgeable about car. Very personable. Easy to talk to. Very knowledgeable about car. Very personable. Easy to talk to. More

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