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Riley Sullivan

Overview Reviews (15) Inventory (234)

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Riley Sullivan

Riley Sullivan | Page 2

Product Specialist

Russ Darrow Kia of Waukesha

2141 E Moreland Blvd
Waukesha, WI 53186

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4.6

15 Reviews

Overview Reviews (15) Inventory (234)

Dealership Experience

1 yr, 3 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English

4.6

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Riley Sullivan

August 15, 2025

Dealership Rating

Employee Rating

Should have disclosed software updates are not able to be fixed currently so I stop wasting time driving 30 minutes there and back fixed currently so I stop wasting time driving 30 minutes there and back More

by PACKERS4434

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jacob Povlich

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Aug 15, 2025 -

Russ Darrow Kia of Waukesha responded

I'm very sorry for the inconvenience this caused and for the time you spent driving here without being informed ahead of time. That’s not the experience we want for our customers. Please give us a call at 262-547-1300 and ask for me, Gildardo, so I can personally look into this for you and help make things right.

August 02, 2025

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Employee Rating

My experience was lengthy, but worth it. Brandon, Riley and Ann all did they big one Brandon, Riley and Ann all did they big one More

by BRICKS414

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ann Henderson , Brandon McGahee

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Aug 02, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Brandon McGahee brandon.mcgahee@russdarrow.com

July 04, 2025

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Employee Rating

I have been in a few times in the past year when I purchased somewhere else. Gil and others were super helpful with the car I purchased. I ended up coming back and trading in for a larger vehicle be purchased somewhere else. Gil and others were super helpful with the car I purchased. I ended up coming back and trading in for a larger vehicle because they were helpful when I didn’t originally purchase with them. More

by CINDY.GALVAN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charlie Ziegler, Gildardo Esquivel , Brandon McGahee, Bonnie Stone

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Jul 04, 2025 -

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

June 20, 2025

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Employee Rating

Russ Darrow was great and helped fix things if they weren’t up to our standards weren’t up to our standards More

by ALLISON.MOHAMMADI

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gildardo Esquivel

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Jun 21, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon McGahee brandon.mcgahee@russdarrow.com

May 17, 2025

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Employee Rating

Excellent! Everyone was so professional, helpful and super nice. Perfect! I would buy another car from Russ Kia, from here Everyone was so professional, helpful and super nice. Perfect! I would buy another car from Russ Kia, from here More

by DFRANK6320

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Xavier Troupe, Charlie Ziegler, Gildardo Esquivel , Marcus (Kain) Hankins, Brandon McGahee

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May 17, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

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