Rob Linge
Rob Linge at Matthews GM Center

Rob Linge | Page 18

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
212 Reviews
4.9

212 Reviews

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212 Reviews of Rob Linge

November 07, 2023

Dealership Rating
Employee Rating

From sales to service the entire staff is always accommodating to my needs, including a ride to work or home after drop-off. Unless something comes up out of their control, work is always completed More

by dcrocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tabeek, Fred Hobarth, Jim Rodgers , Joe Polakovich

Nov 15, 2023

Matthews GM Center responded

Thank you for the great review and your business!

November 05, 2023

Dealership Rating
Employee Rating

Awesome service facility is awesome people are friendly love doing my service there they have refreshments and service was done in a timely manner More

by WTABEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers , Joe Polakovich

October 27, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. .work is always done efficiently and the coffee is always fresh More

by KITTYCAT1313905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Matthews GM Center responded

Thank you for your business and the great review!

October 24, 2023

Dealership Rating
Employee Rating

I am very happy with Matthew's Service Center in Vestal, NY. They are very friendly and courteous and keep the customer informed on their service. Great people to work with. More

by BONNIEAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Jim Rodgers , Joe Polakovich

Oct 30, 2023

Matthews GM Center responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the perfect review!

October 11, 2023

Dealership Rating
Employee Rating

The first time I brought my 2017 Escalade in a couple years ago for tire rotation and oil change, my tires were not rotated despite them saying they were.. I marked the tires so I knew whether or not the More

by CARLIKRISTOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Matthews GM Center responded

Hi Carl- We're sorry to hear that your experience with us wasn't a good one. Your business is important to us and we've reached out to Service Manager. Mike Ryder who will be in touch in an effort to resolve matters.

October 05, 2023

Dealership Rating
Employee Rating

The personal service I receive from Matthews is why we continue to purchase cars from them Bill Scheider owner Chopyak-Scheider Funeral Home More

by BILL@CHOPYAK-SCHEIDER.COM
Recommend Dealer
Yes

Other Employees Tagged: Bill Tabeek, Jim Rodgers , Joe Polakovich, Perry Griffiths five star

Oct 11, 2023

Matthews GM Center responded

Thank you for your continued business, Bill! We truly appreciate your kind words!

September 29, 2023

Dealership Rating
Employee Rating

EXCELLENT SERVICE! FRIENDLY EMPLOYEES! VERY CLEAN DEALERSHIP! LOVE THE FREE BEVERAGE STATION! CONVENIENT LOCATION! FIVE STAR! More

by LUT39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tabeek

Oct 02, 2023

Matthews GM Center responded

We're so glad to see you had a pleasant experience with our Dealership & Team! We truly appreciate your business and the great review!

September 27, 2023

Dealership Rating
Employee Rating

Rob Linge is very good. Explains problems in detail Perry, don't know last name, is demeaning and worthless. Scott in service is also helpful. More

by wsage
Recommend Dealer
No

Other Employees Tagged: Bill Tabeek , perry

Sep 27, 2023

Matthews GM Center responded

Hello, we apologize for what ever negative interaction you had with one of our staff. He will be spoken to, thank you for the positive response and words about the other employees you had dealings with ! Please feel free to call in and speak with Mike Ryder our service Manager to go over you experience 607-798-8000

September 25, 2023

Dealership Rating
Employee Rating

Service writers are always excellent. Mechanics keep my cars clean and do excellent work. Thanks! More

by jkozol0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers

Oct 02, 2023

Matthews GM Center responded

We're so glad to hear you had great experiences with our Service Department! Thank you for your business and the great review!

September 25, 2023

Dealership Rating
Employee Rating

Vehicle finished at time promised. Rob kept me informed throughout the process, and made me aware of some repairs that may be needed in the future. More

by chrismaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews GM Center responded

We're so glad that Rob provided you with a great experience! We truly appreciate your business and the great review!

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