Rob Matthews
Rob Matthews at Marcotte Ford

Rob Matthews

Service Manager

Marcotte Ford

1025 Main Street
Holyoke, MA 01040

Contact Me
5.0
5 Reviews
5.0

5 Reviews

Write a Review

5 Reviews of Rob Matthews

November 04, 2026

Dealership Rating
Employee Rating

I have purchased many vehicles at Marcotte Ford and I have always had pleasant experiences. Andre is knowledgeable, friendly and helpful. Communication was great & all promised were met before vehicle d More

by 3asanta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Bernatchez, Bill Maki

Nov 04, 2026

Marcotte Ford responded

Hearing that your purchases with our dealership have been consistently positive means a lot to our team. We’re pleased Andre was a helpful resource and that everything promised was in place before delivery of your new Ford F-150. Thank you for also recognizing our finance department’s work.

September 08, 2026

Dealership Rating
Employee Rating

Good service ! Everything Sou fast ,and good work ! Thank u for doing everything good an More

by paolamichelle2800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Bernatchez

Sep 09, 2026

Marcotte Ford responded

Knowing you appreciated the fast turnaround and solid workmanship means a lot to our service team. We’re pleased we could complete the service on your F-150 Hybrid so quickly.

June 21, 2026

Dealership Rating
Employee Rating

They talked with us until Andrew was able to bring out a vehiclee that was a perfect match. He assked question about us that helped him find the right one. Everyone was friendly and helpful especially the s More

by hwk727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Tesini , Richie Filiault

Jun 21, 2026

Marcotte Ford responded

We’re delighted that Andrew’s thoughtful questions helped you find the perfect Ford F-150. It’s wonderful to hear our service department worked hard to make you feel supported and happy. Thank you for sharing your experience with us!

Jun 22, 2026

hwk727 responded

It was not an F150, it was a Maverick. The Sevice Center had my F150 while I was purchasing a Maverick. John Childers in Service has to be the best person I have ever dealt with. Andrew and John make Marcotte what it is today.

June 18, 2026

Dealership Rating
Employee Rating

I've been with marcotte ford for over twenty years now and I have always dealt with Andrew this is my 4th truck. Been a great experience More

by SHAMMON1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Tesini , Richie Filiault

Jun 18, 2026

Marcotte Ford responded

Your loyalty over the past twenty years means a lot, and we’re delighted Andrew has made each visit seamless. Congratulations on your fourth Ford F-150. We look forward to supporting your journeys ahead.

June 10, 2026

Dealership Rating
Employee Rating

Sales rep Andrew Tesini was great. Very attentive and accommodating. Knowledgeable about models. Would definitely refer More

by parmentiergary
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Bousquet, Andrew Tesini , Rick in business dept

Jun 10, 2026

Marcotte Ford responded

We’re delighted Andrew provided attentive and accommodating service. Congratulations on your new Ford Maverick. We appreciate your referral and wish you many great journeys.

Dealership Inventory (446 Vehicles)

new 2027 Ford Expedition car, priced at $85,280
2027 Ford Expedition
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-350 car, priced at $51,875
2026 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $61,445
2026 Ford F-150
new
Gray exterior
Automatic
Four-wheel Drive
used 2021 Ford Explorer car, priced at $20,690
2021 Ford Explorer
used
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2027 Ford F-350 car, priced at $58,490
2027 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-350 car, priced at $75,770
2026 Ford F-350
new
Race Red exterior
Automatic
Four-wheel Drive