Rob Reilly
Rob Reilly at Genesis of Naples

Rob Reilly

Product Specialist

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Rob Reilly

December 04, 2025

Dealership Rating
Employee Rating

Rob Reilly did a great job of service and explaining the new vehicle. We have used this dealership before and have appreciated the outstanding customer service. More

by WGOTOWKA5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Schipani , Pawel in Service Dept is great

Dec 04, 2025

Genesis of Naples responded

Thank you for your kind words and for choosing Genesis of Naples again. We appreciate your business, and we’ll pass your thanks to Rob!

December 01, 2025

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Employee Rating

Great experience! My sales rep, Rob Reilly did a great job learning my needs and getting me in a car that met my expectations. He performed a very thorough review/tr More

by debbie.mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Genesis of Naples responded

Hi Debbie, we're glad Rob helped you find the perfect car and provided a thorough review at delivery. Thank you for choosing Genesis of Naples and sharing your experience!

November 26, 2025

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Employee Rating

It’s been great did both deals long distance Everything was ready when we got there for the winter Also talked to other sakes people just for questions They were all great Can’t say enough about rob More

by DAVE@DELSNANTUCKETS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra , Not really sure however it was great

Dec 01, 2025

Genesis of Naples responded

Thank you for your glowing review and for choosing Genesis of Naples! We’re pleased to hear Rob and the rest of the team provided excellent service to help you feel confident despite the long distance. We look forward to serving you again in the future!

November 12, 2025

Dealership Rating
Employee Rating

Rob was amazing. He took is time, was very knowledgeable and made sure everything was explained More

by jbkdmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Remi Mendozzi

Nov 13, 2025

Genesis of Naples responded

Thank you for being such a great customer of Genesis of Naples!

October 31, 2025

Dealership Rating
Employee Rating

Rob Riley is a credit to your organization. He was extremely thorough and making sure that I understood every facet of my new car. He’s a quality guy that I enjoyed doing business with. More

by BLUECHIPFLYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Remi Mendozzi

Nov 04, 2025

Genesis of Naples responded

It's wonderful to hear from you! We are committed to ensuring that our customers fully understand their vehicles, and we'll be sure to pass along your appreciation. From all of us at Genesis of Naples, thank you!

October 29, 2025

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Employee Rating

Great facility, wonderful staff but it should not take two hours for an oil change. The service operation is not adequate to support the volume of sales. More

by BOB3380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2025

Genesis of Naples responded

We sincerely apologize for the longer-than-expected wait time during your recent visit. We don’t perform simple oil changes — each service is a factory-recommended mileage interval maintenance, completed by a Hyundai factory-trained technician. This includes a complimentary multi-point inspection, fluid top-off, and an exterior wash to ensure your vehicle is cared for to the highest standard. We understand your time is valuable and regret that your visit took longer than anticipated. We appreciate your patience and will continue working with our team to improve the timeliness of our service while maintaining the quality and thoroughness our guests deserve. Thank you for being a valued customer. Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

October 21, 2025

Dealership Rating
Employee Rating

Rob Reilly was always prompt and clear and knowledgeable. Remi in Finance was knowledgeable and clear and informative. We know the dealership as we had a Hyundai and always serviced it at the dealership and More

by rsmith3689
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Remi Mendozzi

Oct 22, 2025

Genesis of Naples responded

Thank you for sharing this feedback! We are so happy to hear that Rob and Remi made you feel well taken care of and kept you informed. We will pass along your feedback to the rest of the team! See you next time at Genesis of Naples!

October 17, 2025

Dealership Rating
Employee Rating

Rob Reilly was knowledgeable, experienced, professional and courteous. Attended to every detail. The best sales process I have ever experienced. Better than Mercedes, Audi and Lexus. More

by DCotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Genesis of Naples responded

Thank you for sharing your experience with Rob Reilly! We're glad you had such a streamlined and professional visit. We look forward to serving you again at Genesis of Naples!

September 27, 2025

Dealership Rating
Employee Rating

The redo of the ceramic coating is way superior to what came back the first time. All the difference in the shine, as well as water and dust shedding. Peter was accommodating and personable, and he seemed More

by skitimepeb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Genesis of Naples responded

Thank you for sharing your feedback about Peter and our team! We are so happy to hear you're pleased with our work. We hope to welcome you back to Genesis of Naples again down the road!

August 14, 2025

Dealership Rating
Employee Rating

The rating says it all. So maybe I should repeat this that many more times/ More

by frankdees09
Recommend Dealer
Yes
Aug 15, 2025

Genesis of Naples responded

We are so happy that our Genesis of Naples team earned your 5 stars. Thanks!

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