Rob Seski | Page 3

Kyle was informative and very, very helpful in providing anything we needed. Since I was out-of-state, during the sales process, Kyle provided pictures and a video of the inside and outside of the part anything we needed. Since I was out-of-state, during the sales process, Kyle provided pictures and a video of the inside and outside of the particular EV9 GT-Line we wanted to buy. When it was time to pick up the EV9, Kyle went over the vehicle orientation with my wife there and at times with me over FaceTime. He was great to work with. Everyone at Emich Kia was so accommodating. Since the EV9 was going to be registered in another state, there were various items, like sales tax and auto registration with the other state, that Emich Kia had to coordinate and deal with. The General Sales Manager, Ryan Meyers, was amazing. Not only did he answer my several texts, emails, and calls, but he also kept me informed on the purchase process and provided me with anything I needed. The Finance Manager, Rob Seski, was great to work with, too. He explained several extra options available to me, along with providing paperwork describing those options in detail that I could read before making various decisions. One day, when Rob was at home on his day off, I texted him with a question. Even though all the paperwork was completed and his job of processing the paperwork was over, he called me and graciously answered my question. My wife flew into Denver on a Thursday night, and the next morning met all three individuals, Kyle, Ryan, and Rob, at the dealership. They were so nice. I had asked that morning for a current video of the vehicle, including a video of the undercarriage. They texted me a current video of the EV9's undercarriage and kept the EV9 on a rack so my wife could inspect the undercarriage. What service!!!! I have been buying vehicles for 50 years and can honestly say I have never experienced such accommodating service, professionalism, and truly exceptional treatment from any other dealership as I had received from Emich Kia. Emich Kia's approach is the gold/platinum standard that other dealerships should model after. I highly recommend Emich Kia! More

by CodeSection Verified Customer Verified Customer

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Really great experience compared to other high-pressure dealers. I could take my time asking questions and test driving to verify I found the exact vehicle I wanted. dealers. I could take my time asking questions and test driving to verify I found the exact vehicle I wanted. More

by pshe14 Verified Customer Verified Customer

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Great experience buying our EV9 with this dealership. Salesperson Phil and closing agent Robert were helpful and polite. Frank and Jill Salesperson Phil and closing agent Robert were helpful and polite. Frank and Jill More

by frank.yellico Verified Customer Verified Customer

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Friendly, warm, professional service. This is my second car purchase with them and I’ll keep coming because of the low pressure sales and high touch service. This is my second car purchase with them and I’ll keep coming because of the low pressure sales and high touch service. More

by cynthia10 Verified Customer Verified Customer

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It’s too early to give a final grade but I was generally pleased with my experience. As is always the case in business these days too much pressure was used to sell a maintenance agreement. I have stopped d pleased with my experience. As is always the case in business these days too much pressure was used to sell a maintenance agreement. I have stopped doing business with other companies in the past because of such behavior. More

by rvschumacher Verified Customer Verified Customer

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This was the easiest car buy experience I have ever had. I looked at the car, decided it was what I wanted and the price was right. Sean was. Very efficient in doing the paperwork and before I knew it I was I looked at the car, decided it was what I wanted and the price was right. Sean was. Very efficient in doing the paperwork and before I knew it I was in the finance office. After being handed the fob for my new car Sean then spent time explaining what the features were and setting my phone up for the car. No hassle, upscale attempt, in fact I had to ask for the charger to be added to the sale. More

by wstevenboyle Verified Customer Verified Customer

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Very knowledgeable. Great communication. Able to discuss differences between models and helped to choose the perfect fit for us Great communication. Able to discuss differences between models and helped to choose the perfect fit for us More

by nicoleshama Verified Customer Verified Customer

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Best car buying experience I have ever had, and I have purchased many over the years. Sean Kelsen was outstanding and really listened to my needs with my purchase of my 2025 K5 GT-Line automobile. purchased many over the years. Sean Kelsen was outstanding and really listened to my needs with my purchase of my 2025 K5 GT-Line automobile. More

by jrollings0 Verified Customer Verified Customer

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Sean got me the car I wanted and made lease deal happen. Very happy with the process! Very happy with the process! More

by joelholland Verified Customer Verified Customer

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Thanks for handling the seatbelt hiccup, appreciate the hard work and staying late. Will recommend to friends and family hard work and staying late. Will recommend to friends and family More

by jon89 Verified Customer Verified Customer

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