Dealership Experience
4 yrs, 9 mos
Industry Experience
28 yrs, 10 mos
185 Reviews
Write a Review185 Reviews of Rob Sullivan
January 11, 2025
They provided great customer service and quick communication. All services are transparent and well documented. Roberto was very helpful and attentive. I really appreciate that they offer a comple communication. All services are transparent and well documented. Roberto was very helpful and attentive. I really appreciate that they offer a complementary Uber rid. More
Other Employees Tagged: Paul Deziel, Jonathan Terrero
January 04, 2025
Natalia and Roberto at the service center are super friendly and want to help. I really enjoy coming to 495 Mazda for any service needs. I’ve been to other dealerships that don’t care about the custome friendly and want to help. I really enjoy coming to 495 Mazda for any service needs. I’ve been to other dealerships that don’t care about the customers and are super rude but not here. They really take care of you here. I will continue to come here for my service :) More
Other Employees Tagged: Natalia
December 28, 2024
I was having battery issues with my car and called up this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were able to fit me and and solve the issue. They were kind, communicated well, and efficient. More
December 26, 2024
Friendly, courteous, prompt, attention to every detail. Excellent at keeping you informed on the progress of repairs. I don't think I've ever had a dealership experience this positive. Excellent at keeping you informed on the progress of repairs. I don't think I've ever had a dealership experience this positive. More
Other Employees Tagged: Paul Deziel, Jonathan Terrero
December 04, 2024
Horrible experience. Went in to have a recall taken care of, 0 communication from staff. My car stalled in the middle of the road when leaving the lot after service was p Went in to have a recall taken care of, 0 communication from staff. My car stalled in the middle of the road when leaving the lot after service was performed. Then when I went back in the service manager was rude, sarcastic, told me my car was going to blow up and refused to take a look at it. Eventually after pushing they looked at it but we're unable to communicate to me so I had to have a male family member come down and suddenly they had no issues with communication, claimed to have fixed the issue (which they did not) then handed me back the keys with no verbal exchange whatsoever. More
Other Employees Tagged: Paul Deziel

