Rob Tinkham | Page 7

Ahhh....Rob Tinkham is the best. Cant say enough about our HC experience once again...this was our 6th in a row vehicle acquisition from the HC companies and we have always dealt with Cant say enough about our HC experience once again...this was our 6th in a row vehicle acquisition from the HC companies and we have always dealt with Rob...follow up and true customer service is why we continue to be loyal to the HC brand. More

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Awsome Rob took. Care of everything and he is a great sales person and he get me update about the arriving of the car and have done a great job at the delive Rob took. Care of everything and he is a great sales person and he get me update about the arriving of the car and have done a great job at the deliver More

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Excellent Rob Tinkham, did a terriffic job. He was very professional, knowledgable and a complete pleasure to work with. I actually changed my mind at the las Rob Tinkham, did a terriffic job. He was very professional, knowledgable and a complete pleasure to work with. I actually changed my mind at the last minute at one point. I cancelled airline tickets to Boston as I had second thoughts about the the van. Rob was very nice about the situation and continued to keep in touch. He then came up with another deal that I decided to go with. I would recommed Rob to anyone looking for a Mercedes. Thank You Frank Mauro More

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Rob Tinkham is a complete professional Rob Tinkham takes care of all the issues that a customer forgets when purchasing a car . His professionalism is appreciated. Your survey however is no Rob Tinkham takes care of all the issues that a customer forgets when purchasing a car . His professionalism is appreciated. Your survey however is not as user friendly, make the customer use 25 worlds to complete the survey it not productive More

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Amazing service I just recently Purchased my car from Mercedes-Benz of Boston and my sales person was Robert tinkham let me tell you he is amazing! Buying a car fro I just recently Purchased my car from Mercedes-Benz of Boston and my sales person was Robert tinkham let me tell you he is amazing! Buying a car from him was a great experience. I called him about a car and what I would like he immediately set up a meeting with me and we went over all my needs ! He was able to explain everything to me as we put together the purchase! The car arrived few week earlier than anticipated I immediately got a phone call telling me my car was ready to be picked up. he made the transition from my old car to the new car seamless. that’s What you call real customer service, I can’t wait to purchase another car from him in the near future thanks Rob More

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Switching from Mercedes to Porsche I gave Rob Tinkham a call because I wanted to trade-in my 2015 S 550 and try the Porsche brand. I had a a lot of reluctance making the call because M I gave Rob Tinkham a call because I wanted to trade-in my 2015 S 550 and try the Porsche brand. I had a a lot of reluctance making the call because Mercedes-Benz of Boston has always provided the highest level of service that I've ever experienced at a car dealership anywhere in the country. Rob understood my rationale, and put me in the great hands of Rick Scourtas at Porsche of Boston, where I experienced the same superior service and care that Mercedes-Benz of Boston had given me. Thank you Rob, and thank you Mercedes-Benz of Boston. More

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New car First and foremost Rob Tinkham was wonderful to work with, the purchase was seamless and informative with absolutely zero pressure. The car was deliv First and foremost Rob Tinkham was wonderful to work with, the purchase was seamless and informative with absolutely zero pressure. The car was delivered on time to my home and was perfect in every way..... I was even promised a “new car detail “ in the spring as the car was delivered on the winter streets!! Rob along with Jeff Davis are a fantastic team and the real reason why I do business and Herb chambers Cheers to them....... More

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Excellent Experience Rob Tinkham was an excellent representative of Mercedes-Benz of Boston. He was knowledgeable, fair and professional through every step of the sales a Rob Tinkham was an excellent representative of Mercedes-Benz of Boston. He was knowledgeable, fair and professional through every step of the sales and purchase process. He encouraged questions and was always considerate, from the day I met him for a test drive to the delivery date and in follow ups since leaving the dealership with my new car. The entire experience was outstanding and I cannot thank Rob enough for making this easy and an absolute pleasure. More

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smooth and quick Rob was a pleasure to work with. It was a worry free & smooth experience. I was in and out in less than 2 hours. Wife is super happy with the new MB v Rob was a pleasure to work with. It was a worry free & smooth experience. I was in and out in less than 2 hours. Wife is super happy with the new MB vehicle. I'm coming back soon. More

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exceptional customer service My husband and I originally started with another local Mercedes dealership and were not happy with the service. Fortunately we came across Rob Tinkham My husband and I originally started with another local Mercedes dealership and were not happy with the service. Fortunately we came across Rob Tinkham at Herb Chambers and have been with him for over 15 years. After two Maybachs and numerous s550s we still love Rob and the Mercedes brand. When I walk in the door its like visiting old friends, from Rob to Umer to Jeff Davis the GM, its an enjoyable experience. The whole process is executed expeditiously, we literally drove a Maybach off the showroom floor the same day. The knowledge and respect of the sales and service department as well as Matt the new car concierge is unbelievable. More

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