Rob Ward

Customer service was excellent. Didn’t have to wait to get assistance. Helpful in making selection and test driving vehicles, but not pushing us to buy.MJ was very helpful and profe Didn’t have to wait to get assistance. Helpful in making selection and test driving vehicles, but not pushing us to buy.MJ was very helpful and professional. More

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From the moment I walked in, every single person at Fitzgerald Mazda/Kia of Annapolis made this one of the best purchasing experiences I have ever had. Michael Lardarello was exceptional throughout, tr Fitzgerald Mazda/Kia of Annapolis made this one of the best purchasing experiences I have ever had. Michael Lardarello was exceptional throughout, transparent, committed, and genuinely invested in making the deal work. He went to bat with the manager multiple times, followed through on every single commitment he made, and never once made me feel pressured. This was actually my second purchase through MJ at Fitzgerald and there is a clear reason I came back.* Alex Canary in finance was wonderful. He was professional, clear, and made what is often the most stressful part of a car purchase feel completely straightforward and comfortable. I will also say that I am not someone who typically agrees to add-ons in the finance office, but Alex did such a wonderful job presenting everything that he actually won me over on this one. That is no small feat and is a real testament to how good he is at what he does. What truly set this experience apart was General Manager Rob Ward taking the time to come out personally, introduce himself, and shake my hand. That level of personal engagement from the top of the organization speaks volumes about the culture at this dealership. I drove away in a 2026 Kia Sportage Hybrid feeling completely confident in every decision made. Fitzgerald Mazda/Kia of Annapolis has earned a customer for life. More

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I was happy with my entire experience, from the initial call to setup an appointment to signing the paperwork. Everyone was wonderful to deal with, especially MJ Lardarello, who was incredibly knowledgable call to setup an appointment to signing the paperwork. Everyone was wonderful to deal with, especially MJ Lardarello, who was incredibly knowledgable, friendly, and helpful. I never felt pressure to buy once and they were willing to make the process so easy for me, which helped make my life easier. I liked the car but I only bought it because of the team there. They provided a wonderful experience and I'll continue to recommend them to whoever will listen! More

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I was very pleased with my recent car buying experience. Chris and everyone at the dealership was very friendly, helpful and professional. Chris and everyone at the dealership was very friendly, helpful and professional. More

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Chris was great. No nonsense and easy to work with. Understood what I was looking for and didn’t try to sell me “up” when I wasn’t interested. I appreciate that. No nonsense and easy to work with. Understood what I was looking for and didn’t try to sell me “up” when I wasn’t interested. I appreciate that. More

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MJ was very helpful from the time I walked in the dealership to the time I walked out with my brand new Mazda. Best sellsman I’ve ever had. Highly recommend him when looking for a vehicle. dealership to the time I walked out with my brand new Mazda. Best sellsman I’ve ever had. Highly recommend him when looking for a vehicle. More

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Have been dealing with Chris for decades, this is my 5th mazda. He’s the only person i will buy a new car from !! If Chris leaves Fitzgerald - i’ll never buy another car again :-) mazda. He’s the only person i will buy a new car from !! If Chris leaves Fitzgerald - i’ll never buy another car again :-) More

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MJ, Rob Ward & Maria did a great job in answering all of my questions and making me feel comfortable with the car buying process. my questions and making me feel comfortable with the car buying process. More

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Kyle was very easy to work with. I came into the dealership knowing what I wanted and he helped the process of getting it easy. The rest of the staff were very friendly and helpful a I came into the dealership knowing what I wanted and he helped the process of getting it easy. The rest of the staff were very friendly and helpful as well. Great place to get a car. Thank you More

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Amazing, made sure I knew what I was getting and definitely made the process easy! definitely made the process easy! More

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