Rob Young
Rob Young at Regal Honda

Rob Young

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

4.6
472 Reviews
4.6

472 Reviews

Write a Review

472 Reviews of Rob Young

May 18, 2025

Dealership Rating
Employee Rating

Very good customer service. Keeps the customer informed of what's happening with vehicles. Nice dealership More

by lnj2
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

May 19, 2025

Regal Honda responded

Thank you for the positive feedback! We're delighted to hear that our team at Regal Honda kept you well-informed and provided excellent customer service. We appreciate your support!

May 16, 2025

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Employee Rating

It’s a great dealership. The service department is very good and responsive and Rob Young does a Super job. More

by gtckac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Regal Honda responded

Thank you for the fantastic feedback! We're delighted to hear that Rob Young and our service department at Regal Honda provided such a great experience. We appreciate your support!

May 13, 2025

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Employee Rating

The estimated price was the correct price they charged, then they hit me with the SURPRISE “shop supplies” for $16.00. Nobody could explain what supplies were used on my vehicle (that is brand new and has More

by larrybell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2025

Regal Honda responded

I'm sorry to hear about your experience with the unexpected charge. We strive for transparency in our pricing, and it's concerning that this wasn't explained clearly during your visit. I'd like to address this issue personally and ensure we make things right for you. Please feel free to reach out at your convenience. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 13, 2025

Dealership Rating
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From Mrs. Debbie the driver, she's wonderful, from Shriek, The salesman, Nate, all are Beautiful People. I consider them Family. More

by dathanglover65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac, Nick Simpson , Nate, Schriek, Mrs Debbie, & THE guy who sold me the Car, I'm sorry I 4got his name.

May 14, 2025

Regal Honda responded

It's fantastic to hear that our team at Regal Honda made you feel like family! We're grateful for your kind words and look forward to seeing you again next time!

May 10, 2025

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Rob was great. Nice, fast and great customer service. He was quick to knowledge and answer any questions. While giving a great customer experience. More

by Nam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Regal Honda responded

We're delighted to hear that Rob provided you with excellent service at Regal Honda! It's wonderful knowing he was able to assist quickly and effectively. Thank you for sharing your experience!

May 08, 2025

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They send you a text when you check in and you can track the progress of your vehicle. More

by Natashazimm
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 09, 2025

Regal Honda responded

Thank you for sharing your experience, Natasha! Our Regal Honda team looks forward to serving you again in the future!

May 06, 2025

Dealership Rating
Employee Rating

Happy with the service I received. I like Regal. I like the fact that they have a shuttle, so I don't have to stay at the dealership when my car is serviced. And, most of all....I l More

by Merry Me
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 07, 2025

Regal Honda responded

Hi Merry, we're delighted to hear you enjoyed the service and amenities at Regal Honda, especially our shuttle service! It's great that your experience was both convenient and enjoyable. Thanks for choosing us, and we're thrilled you're loving your Honda! Safe travels!

May 06, 2025

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I had to 'recalibrate' tires in cars computer system after I left. Not a big deal. The next day I tried to use my windshield washer and it was still empty even though it had been checked off as being lo More

by KHLOWE
Recommend Dealer
No

Other Employees Tagged: Rob Young

May 08, 2025

Regal Honda responded

Thank you for your feedback. We apologize for the oversight with the windshield washer fluid and any inconvenience caused by needing to recalibrate the tire system yourself. This isn’t the experience we aim to provide, and we’ll be following up with our team to ensure more thorough checks moving forward.

May 02, 2025

Dealership Rating
Employee Rating

Fantastic Job. .from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you More

by v.duvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Regal Honda responded

We're delighted to hear that our team at Regal Honda provided you with a top-notch experience! Thank you for choosing us and sharing your positive feedback. Enjoy your new vehicle!

May 01, 2025

Dealership Rating
Employee Rating

Servicing is to expensive each time I bring in my vehicle. To add $56 to replace windshield wipers is ridiculous. More

by KHODGES360
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

May 02, 2025

Regal Honda responded

Thank you for the review. We appreciate your feedback and encourage you to reach out directly if you have any additional questions or concerns about your visit. Respectfully, Johnny Mullins - Service Manager - (863) 356-4439

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