Rob Young
Rob Young at Regal Honda

Rob Young

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

4.7
522 Reviews
4.7

522 Reviews

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522 Reviews of Rob Young

November 12, 2025

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Employee Rating

Kind considerate and didnt try to upsale me on a car or other parts. Thanks More

by cptkirk63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Regal Honda responded

Thank you for the wonderful feedback about our Regal Honda team! We hope you won't hesitate to reach out if we can be of service again in the future!

November 11, 2025

Dealership Rating
Employee Rating

Rob was very knowledgeable, I appreciate his sincerity Service was completed and even added in fixing a problem with the sunroof More

by dawnridenbaugh
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Nov 11, 2025

Regal Honda responded

Thank you for taking the time to leave a review. We appreciate you.

November 06, 2025

Dealership Rating
Employee Rating

That they take care of their customers and always strive to provide excellent service. Excellence More

by crutenbar
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Nov 06, 2025

Regal Honda responded

We really appreciate you taking the time to leave Regal Honda this awesome review, thank you!

November 03, 2025

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Everyone is helpful and courteous. They try to accommodate you in several ways while you are a guest. More

by carebear111272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Regal Honda responded

Thank you for sharing your outstanding feedback! We hope to welcome you back to Regal Honda Service Center for all of your future auto needs.

October 31, 2025

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Employee Rating

Quick smooth. Rob made sure he had the vehicle ready in a quick turn around and followed up with me when it was ready for pickup. More

by dswells
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Nov 03, 2025

Regal Honda responded

Thank you so much for taking the time to review us.

October 25, 2025

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Employee Rating

Fast. Courteous. Rob was quick to register my car and the work was done correctly and quickly. More

by GRANDY_MAXPAK
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Oct 27, 2025

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 25, 2025

Dealership Rating
Employee Rating

Always straight forward and honest. Easy to work with I'm a honda loyalist. Regal is very good regarding service More

by GRANDY_MAXPAK
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Oct 27, 2025

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 25, 2025

Dealership Rating
Employee Rating

Misrepresented towing capacity, so I purchased the wrong vehicle. Had to trade up for another $5399. Then $916 for trailer hitch. More

by mpbucklen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2025

Regal Honda responded

We’re very sorry to hear about your experience and the confusion surrounding the vehicle’s towing capacity. That’s certainly not the experience we want for our customers, and we understand how frustrating this situation must have been. We appreciate you bringing it to our attention so we can address it with our team to prevent future misunderstandings. Please feel free to reach out to us directly so we can discuss your experience further. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

October 21, 2025

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Employee Rating

Very friendly, courteous and accommodating. Courtesy van driver was awesome, don't remember his name. More

by fopbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Regal Honda responded

Thank you for choosing Regal Honda and for sharing your awesome feedback about our friendly team! We hope to welcome you back soon!

October 18, 2025

Dealership Rating
Employee Rating

Service dept is awful! Been waiting a year for my car to get fixed! Was never told the part had come in, even after calling multiple times. Then after being told the part wa More

by jkiefER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2025

Regal Honda responded

Thank you for bringing this to our attention. We sincerely apologize for the frustrating experience you've had with our service department. We take your feedback seriously and are actively looking into what went wrong in your case so we can address it internally and prevent it from happening again. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

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