Very good customer service.
Keeps the customer informed of what's happening with vehicles. Nice dealership
Keeps the customer informed of what's happening with vehicles. Nice dealership
More
by lnj2
Other Employees Tagged:
Rob Young
May 19, 2025 -
Regal Honda responded
Thank you for the positive feedback! We're delighted to hear that our team at Regal Honda kept you well-informed and provided excellent customer service. We appreciate your support!
It’s a great dealership.
The service department is very good and responsive and Rob Young does
a Super job.
The service department is very good and responsive and Rob Young does
a Super job.
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by gtckac
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2025 -
Regal Honda responded
Thank you for the fantastic feedback! We're delighted to hear that Rob Young and our service department at Regal Honda provided such a great experience. We appreciate your support!
The estimated price was the correct price they charged,
then they hit me with the SURPRISE “shop supplies” for $16.00. Nobody could explain what supplies were used on my vehicle (that is brand new and has
then they hit me with the SURPRISE “shop supplies” for $16.00. Nobody could explain what supplies were used on my vehicle (that is brand new and has less than 10k miles on it). I won’t be bringing any of my 3 Hondas back here for service, nor will my next purchase be made here. That is pure FRAUD.
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by larrybell5
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2025 -
Regal Honda responded
I'm sorry to hear about your experience with the unexpected charge. We strive for transparency in our pricing, and it's concerning that this wasn't explained clearly during your visit. I'd like to address this issue personally and ensure we make things right for you. Please feel free to reach out at your convenience. Thank you, Johnny Mullins - Service Manager - (863) 356-4439
From Mrs.
Debbie the driver, she's wonderful, from Shriek, The salesman, Nate, all are Beautiful People. I consider them Family.
Debbie the driver, she's wonderful, from Shriek, The salesman, Nate, all are Beautiful People. I consider them Family.
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by dathanglover65
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Shalymov Isaac,
Nick Simpson
, Nate, Schriek, Mrs Debbie, & THE guy who sold me the Car, I'm sorry I 4got his name.
May 14, 2025 -
Regal Honda responded
It's fantastic to hear that our team at Regal Honda made you feel like family! We're grateful for your kind words and look forward to seeing you again next time!
Rob was great.
Nice, fast and great customer service. He was quick to knowledge and answer any questions. While giving a great customer experience.
Nice, fast and great customer service. He was quick to knowledge and answer any questions. While giving a great customer experience.
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by Nam
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2025 -
Regal Honda responded
We're delighted to hear that Rob provided you with excellent service at Regal Honda! It's wonderful knowing he was able to assist quickly and effectively. Thank you for sharing your experience!
They send you a text when you check in and you can track
the progress of your vehicle.
the progress of your vehicle.
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by Natashazimm
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2025 -
Regal Honda responded
Thank you for sharing your experience, Natasha! Our Regal Honda team looks forward to serving you again in the future!
Happy with the service I received.
I like Regal. I like the fact that they have a shuttle, so I don't have to stay at the dealership when my car is serviced. And, most of all....I l
I like Regal. I like the fact that they have a shuttle, so I don't have to stay at the dealership when my car is serviced. And, most of all....I love my HONDA! I also enjoyed my time with the shuttle driver. She was an interesting and fun young woman.
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by Merry Me
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2025 -
Regal Honda responded
Hi Merry, we're delighted to hear you enjoyed the service and amenities at Regal Honda, especially our shuttle service! It's great that your experience was both convenient and enjoyable. Thanks for choosing us, and we're thrilled you're loving your Honda! Safe travels!
I had to 'recalibrate' tires in cars computer system
after I left. Not a big deal. The next day I tried to use my windshield washer and it was still empty even though it had been checked off as being lo
after I left. Not a big deal. The next day I tried to use my windshield washer and it was still empty even though it had been checked off as being looked at.
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by KHLOWE
Other Employees Tagged:
Rob Young
May 08, 2025 -
Regal Honda responded
Thank you for your feedback. We apologize for the oversight with the windshield washer fluid and any inconvenience caused by needing to recalibrate the tire system yourself. This isn’t the experience we aim to provide, and we’ll be following up with our team to ensure more thorough checks moving forward.
Fantastic Job.
.from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you
.from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you
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by v.duvall
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2025 -
Regal Honda responded
We're delighted to hear that our team at Regal Honda provided you with a top-notch experience! Thank you for choosing us and sharing your positive feedback. Enjoy your new vehicle!
Servicing is to expensive each time I bring in my
vehicle. To add $56 to replace windshield wipers is ridiculous.
vehicle. To add $56 to replace windshield wipers is ridiculous.
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by KHODGES360
Other Employees Tagged:
Rob Young
May 02, 2025 -
Regal Honda responded
Thank you for the review. We appreciate your feedback and encourage you to reach out directly if you have any additional questions or concerns about your visit. Respectfully, Johnny Mullins - Service Manager - (863) 356-4439