Rob Young
Rob Young at Regal Acura

Rob Young | Page 6

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6
63 Reviews
4.6

63 Reviews

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63 Reviews of Rob Young

October 22, 2023

Dealership Rating
Employee Rating

Regal Acura is a well run operation. The dealership is organized and clean. Staff is friendly and able to communicate well. They took care of my concerns and my car was returned washed More

by ANNE.B.FURR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Regal Acura responded

Thank you so much for taking the time to review us.

October 21, 2023

Dealership Rating
Employee Rating

She was excellent and dedicated. The service was on time and she game me a good attention. More

by jotoda80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor , Chris Montry, Alondra Sandoval

Oct 23, 2023

Regal Acura responded

We’re glad that you enjoyed your visit. Thank you!

October 19, 2023

Dealership Rating
Employee Rating

Employees are nice and make you feel good Offer you water trying to make you comfortable Place is clean More

by JACQUINHOLION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Regal Acura responded

Thanks so much for sharing your feedback about our service.

October 07, 2023

Dealership Rating
Employee Rating

Friendly, helpful. Communication could be a bit better in regards to status of vehicle and parts. More

by JUSTTIFF86
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Oct 11, 2023

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

August 20, 2023

Dealership Rating
Employee Rating

Very nice and considerate and I do wish the car would be washed after service More

by PRESTON4456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Regal Acura responded

Thank you so much for taking the time to leave us feedback. Hopefully our carwash will be up and running soon.

August 08, 2023

Dealership Rating
Employee Rating

I was told my tire could not be repaired but not offered to order the tire More

by MELODYJILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Regal Acura responded

Thank you for letting us know about this. We we regret that we missed the mark.

July 20, 2023

Dealership Rating
Employee Rating

Service has improved greatly from past years. Thanks for your service and I appreciate the courtesy ride service. More

by randolphmichelle67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Regal Acura responded

I’m happy to hear that our team provided you with excellent service.

July 15, 2023

Dealership Rating
Employee Rating

Great Service! Staff is friendly. How ever I'm still not happy with my 2018 Acura MDX. The tramission has given me problems since I've had it going on 2 years now. More

by Stac....
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor , Alondra Sandoval

Jul 26, 2023

Regal Acura responded

We're sorry to hear your car is not what you expected.

July 08, 2023

Dealership Rating
Employee Rating

Ray is the best and is one of the main reasons I keep coming back to Regal for service after 15 years! More

by Waterrpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor , Megan Barnes

Jul 10, 2023

Regal Acura responded

15 years!? That's fantastic, we think Ray is pretty great too, but thank you for choosing Regal Lakeland!

June 12, 2023

Dealership Rating
Employee Rating

ALL WORK WAS COMPLETED SATISFACTORILY AND TIMELY. ROB ALWAYS DOES A GREAT JOB AND HAS BEEN MY SERVICE ADVISOR FOR ABOUT 20 YEARS. More

by ledgy11
Recommend Dealer
Yes
Jun 12, 2023

Regal Acura responded

Wow! Thank you for being a loyal customer. Rob works really hard to make sure all his customers have the best experience.

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