Rob Young

All I wanted was to know if my car qualified for a recall. I dropped it off Friday and didn’t get it back until Wednesday, along with a bill of $129 to tell me it doesn’t fall under the recall and the recall. I dropped it off Friday and didn’t get it back until Wednesday, along with a bill of $129 to tell me it doesn’t fall under the recall and they couldn’t find anything wrong with it. I was told I could drop my car off after hours, BUT THE PARKING LOT WAS GATED SHUT. My husband went around and finally found a gate that could be pushed open. Why tell me I can drop it off after hours but not let me know about this?? There was no communication for 3 days about my car, just the auto text about who my technician was. I’ve never been more disgusted with a business in my life. I will drive to another county before I ever come to this place again. More

by DA_LYDSTA Verified Customer Verified Customer

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Friendly, knowledgeable and accommodating. Takes me home and picks me up. Keeps me apprised of the status of the car. Takes me home and picks me up. Keeps me apprised of the status of the car. More

by SHANNON_BOGGAN Verified Customer Verified Customer

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It was excellent. Rob has always taken care to get the service done in a timely manner. Thank you! Rob has always taken care to get the service done in a timely manner. Thank you! More

by GMUNDY Verified Customer Verified Customer

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The people were nice and professional. Lexi Fisher is very professional. Thank you for your services. Lexi Fisher is very professional. Thank you for your services. More

by geniestar1 Verified Customer Verified Customer

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Excellent except for check out/payment as the cashier was working on an issue involving another customer who was not present working on an issue involving another customer who was not present More

by jafinocchio Verified Customer Verified Customer

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Very friendly and accommodating service, they scheduled appointment same day as I called for service request appointment same day as I called for service request More

by kimbag7641 Verified Customer Verified Customer

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Have always had exceptionally good good good good good service from the Honda/Acura service center. service from the Honda/Acura service center. More

by RONALD.AULT Verified Customer Verified Customer

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Regal Acura is a well run operation. The dealership is organized and clean. Staff is friendly and able to communicate well. They took care of my concerns and my car was returned washed The dealership is organized and clean. Staff is friendly and able to communicate well. They took care of my concerns and my car was returned washed and clean. More

by ANNE.B.FURR Verified Customer Verified Customer

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She was excellent and dedicated. The service was on time and she game me a good attention. The service was on time and she game me a good attention. More

by jotoda80 Verified Customer Verified Customer

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Employees are nice and make you feel good Offer you water trying to make you comfortable Place is clean water trying to make you comfortable Place is clean More

by JACQUINHOLION Verified Customer Verified Customer

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