Rob Young
Rob Young at Regal GMC

Rob Young

Service Specialist

Regal GMC

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.1
23 Reviews
4.1

23 Reviews

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23 Reviews of Rob Young

March 06, 2026

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Regal GMC solved my recall in three weeks that I have been trying to get solved for the last year with another dealership. Thanks! More

by Rvrand515
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Recommend Dealer
Yes

Other Employees Tagged: Lacey Palmer

March 06, 2026

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Very concerned for a good rapport with the customer. First time impression determine future return and each appointment turned out great. More

by Rvrand515
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Recommend Dealer
Yes

March 06, 2026

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Great service and do what they say - very clean and neat show room. Concerned about customer More

by Rvrand515
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Recommend Dealer
Yes

June 21, 2025

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My first issue was buying a brand new car from this location only for the car to have a faulty part. Then months later I come back for my 1st oil change and and fluids were not topped of. Windshield wi More

by jazzminesunshine
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Recommend Dealer
No
Jun 24, 2025

Regal GMC responded

Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. Purchasing a brand-new vehicle should be exciting and reassuring — not followed by the issues you've described. We also understand how frustrating it must have been to return for routine service and find that basic maintenance items were missed. This is not the level of care or attention we aim to provide, and we take your concerns very seriously. We’d appreciate the opportunity to investigate what went wrong and ensure it’s addressed appropriately with our team. If you're open to it, please reach out to us directly at Johnny Mullins - Service Manager - (863) 356-4439.

May 17, 2025

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Rob was great, had my oil changed and tires rotated took around one hour and 20 minutes and other staff members were very friendly. More

by Deantolliver63
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Recommend Dealer
Yes
May 22, 2025

Regal GMC responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

May 13, 2025

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Brought the car in for a bad fuel pump. They did their own diagnosis and said it was the trans. After they repaired the trans and selling me battery the car still wouldn't work. Turned out More

by Unhappy
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Recommend Dealer
No
May 15, 2025

Regal GMC responded

Thank you for taking the time to share your experience. I'm truly sorry to hear about the issues you encountered with your recent service visit, and I completely understand your frustration. It’s clear that we fell short in delivering the level of service and accuracy you expected—and deserve. If you'd like to discuss you can reach out to Johnny Mullins Service Manager.

March 22, 2025

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Customer service was great. He kept me updated on process. Very friendly and attentive regarding my vehicle issue More

by Mays2021
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Apr 01, 2025

Regal GMC responded

Thank you for the kind review. We’re so happy your visit at Regal went well.

March 05, 2025

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I’ve had a horrible experience with this dealership with lack of communication, professionalism. I still have not gotten this issue resolved. I’ve even contacted the service manager and gotten zero response More

by aamicone90
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Recommend Dealer
No

Other Employees Tagged: Chrissy Hartman , Johnny

Mar 17, 2025

Regal GMC responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Shirley – Service Customer Care to discuss.

January 11, 2025

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Rob is always helpful and takes care of my truck. I run a business and need reliable service, maintenance and good customer service. Much appreciated Rick @ Bodhi CCS More

by Ricky Bobby
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Recommend Dealer
Yes
Feb 17, 2025

Regal GMC responded

Thank you!

December 01, 2024

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Was very pleasant and friendly nice waiting room with snacks and water snd keep me informed on progress More

by mar17fan
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Recommend Dealer
Yes
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