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Robbie Deveer
Robbie Deveer at Norm Reeves Toyota Dallas
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Robbie Deveer

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4 Reviews
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4 Reviews

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4 Reviews of Robbie Deveer

May 01, 2025

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Repair was incomplete (alternator not correctly connected) had to have car towed back to dealership. Repair was completed but it was quite inconvenient and scary. More

by candace.french
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Workmanship
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Recommend Dealer
No
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May 02, 2025

Norm Reeves Toyota Dallas responded

Candace, thank you for reaching out. Your feedback is appreciated and will be used to help us improve our processes moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly. Thanks again, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

April 11, 2025

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Courteous, friendly, timely service! The wait time was minimum in a great accommodating setting. Great job! More

by lindalollis
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Workmanship
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Recommend Dealer
Yes
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Apr 14, 2025

Norm Reeves Toyota Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Norm Reeves Toyota Dallas provided courteous and timely service. We appreciate your support and look forward to serving you again in the future!

March 31, 2025

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Very nice environment, friendly people but the service took too long, went in for a tire rotation and that took 2hrs 30mins. More

by Izzy
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Recommend Dealer
Yes
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Apr 01, 2025

Norm Reeves Toyota Dallas responded

Izzy, thank you for your feedback. We sincerely apologize for the extended wait time during your visit. We aim to provide efficient service and will work on improving this aspect of our operations moving forward. If there's anything else you'd like to discuss, please feel free to reach out directly. Thanks again, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

March 27, 2025

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I did not like my service I was scheduled and was told service was closed so They was not able to do my oil change . Will never go again . More

by Jamie
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Workmanship
Service Time
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Recommend Dealer
No
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Apr 01, 2025

Norm Reeves Toyota Dallas responded

Jamie, it's disappointing to hear about the inconvenience you faced with your scheduled service. This is not the experience we aim for, and we apologize for any frustration caused. If you wish to discuss this issue further, please reach to me at latris.price@normreeves.com. Thank you, LaTris Price - Customer Relations Manager

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