Robbie Johnson | Page 3

I'm honestly usually disappointed by customer service these days but this dealership is outstanding - they really are the real deal and I was absolutely surprised by how straightforward everything went. these days but this dealership is outstanding - they really are the real deal and I was absolutely surprised by how straightforward everything went. No games, great folks - definitely one of the best! More

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Robbie our salesman was awesome. Made the process easy and got us a good deal Made the process easy and got us a good deal More

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No games and no junk fees. The dealership’s online pricing is legit and they don’t add a bunch of junk to increase margin. You know, the “side sticker” with stuff you don’t The dealership’s online pricing is legit and they don’t add a bunch of junk to increase margin. You know, the “side sticker” with stuff you don’t want or need. You’ll still have to pay the doc fee (all dealerships have these) but it’s $100 to $300 less than most other dealerships. On another note, there’s a stereotype about sales people (especially when it comes to buying a car) but that’s not Robbie. He doesn’t play games and can get straight to the point without subjecting you to the “sales process pipeline”. If you need an “out the door price” without five calls and all the attendant nonsense, then Robbie is who you’re looking for. That’s especially important if you’re out of state (I live in NC) where you might be willing to expand your search and just need a VIN and price. But it didn’t just end with Robbie. I’m used to getting “worked over” by the finance guy once having invested hours or days and become reluctant to walk away. David Holloway handled the purchase and he was great too. David was also very pleasant (he didn’t impose any of the “back office” tension) and got right down to business, thoroughly explaining all aspects of the transaction without all the fast-talking or upsell. Disclosure: I opted for the OEM oil change service, but it was a great deal and David didn’t push anything on me. Bottom line, Robbie and David are professional, courteous, and can move at your speed, whether it’s “how fast can we get this done” or “let’s step through this”. It was a great experience and I highly recommend. More

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Easy to work with, Robbie took good care of me. When I buy another vehicle I will look for him ! When I buy another vehicle I will look for him ! More

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I recently had the pleasure of purchasing a vehicle from Robbie Johnson at Cookeville Nissan and I must say it was a very seamless and pleasant experience. Robbie was very helpful, attentive and not pushy l Robbie Johnson at Cookeville Nissan and I must say it was a very seamless and pleasant experience. Robbie was very helpful, attentive and not pushy like some other salesman I have experienced in the past. He was very knowledgeable about the vehicles and the inventory that was available. I recommend Robbie for any of your vehicle needs. I give him 5/5 stars. More

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Long term customer of this dealership! I have bought two cars from them now and it’s always been a great experience! Everyone is always very helpful and friendly! I have bought two cars from them now and it’s always been a great experience! Everyone is always very helpful and friendly! More

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Such a great car buying experience with Robbie! He listened to all the details I was looking for and had just the right vehicle!! He sent me the detailed video and kept in touch through the proce He listened to all the details I was looking for and had just the right vehicle!! He sent me the detailed video and kept in touch through the process, answering all of my questions. With my husband and I living in a different state, Nissan of Cookeville’s finance department is very familiar with all the financing details and explained the process very clearly. Having the vehicle delivered to our driveway was such a help and an exciting way to get it home. It was a very kind and personal experience I would highly recommend to anyone!! My husband said it was the easiest and best car buying experience he has ever had!! More

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Devin did a great job. . Would recommend him. He was not pushy about buying a vehicle at all… . Would recommend him. He was not pushy about buying a vehicle at all… More

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From the very beginning I didn’t fill pushed or mislead in this deal. Found the vehicle on auto trader and Robbie was the first sales rep to be honest and upfront with questions I had. I received fair valu in this deal. Found the vehicle on auto trader and Robbie was the first sales rep to be honest and upfront with questions I had. I received fair value that was expected for my trade in and feel that the vehicle purchased was a good deal. If you ever need a new or used vehicle I would trust Robbie to be your salesman. More

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My recent experience at Nissan of Cookeville was nothing short of exceptional. Our salesman, Michael Delk, was fantastic! He was down to earth, approachable, and made the entire car buying process a delight short of exceptional. Our salesman, Michael Delk, was fantastic! He was down to earth, approachable, and made the entire car buying process a delight. Michael’s knowledge of the vehicles and their specifications was impressive, and he patiently guided us through choosing the perfect package to fit our needs. On top of that, the finance officer, David Holloway, was equally amazing. He took the time to thoroughly explain every aspect of the financing process in clear, simple terms, ensuring there were no surprises. His transparency made us feel confident in our purchase. The dealership was definitely worth the two-hour drive. We couldn’t be happier with our experience and would highly recommend Nissan of Cookeville to anyone looking for a hassle-free, enjoyable car buying experience! More

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