Robby Phillips
Robby Phillips at Frank Brown Auto and Truck Ranch
Refer Me

Robby Phillips

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.7
33 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

8 yrs, 2 mos

Specialties & Trainings

Honda Council of Sales Leadership

4.7

33 Reviews

Write a Review

33 Reviews of Robby Phillips

January 22, 2023

Dealership Rating
Employee Rating

Made the process incredibly easy. They kept me up to date. I am enjoying my new vehicle. More

by jobmarti40
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 12, 2023

Dealership Rating
Employee Rating

I really loved how convenient the oil change was. It was quick to pull in the car, and it was done in about 1.5 hours (I got some breakfast in the meantime, and let the technician know, so it was per More

by carhuff.ely
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 09, 2023

Dealership Rating
Employee Rating

Always provide overall good customer service and products. Makes buying new cars fast and easy. More

by Jean Schubert
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 07, 2023

Dealership Rating
Employee Rating

I was given a wrong info when I purchased the car in full. It cost me $77 :( More

by wakimmutuc
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

Jan 09, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

December 23, 2022

Dealership Rating
Employee Rating

I got my oil done the day before everything was okay went the next day to get an alignment. Scheduled the service at 7am thinking it would get done quicker. On arrival they told me the my vehicle wouldn’t be More

by carloshernandez5824
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. I have shared your comments with our GMC Service Manager. Cordially, Rick Swindell IT Director Frank Brown GMC

December 16, 2022

Dealership Rating
Employee Rating

I don’t have much to say about the dealership the person I dealt with was Robb And he did a very good job thorough to let us know about the vehicle and even followed me to Clovis to get him the money to pay More

by Zamorapestpro
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 19, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 09, 2022

Dealership Rating
Employee Rating

Service was excellent and quick my salesperson rob went above and beyond to ensure I was completely satisfied. More

by Chancebauer
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 20, 2022

Dealership Rating
Employee Rating

Friendly, professional and straightforward. This was the most comfortable and stress free experience I’ve ever had buying a vehicle from the salesman all the way through the financing process… More

by stevenreedy01
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Manager and Angel

Nov 28, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 12, 2022

Dealership Rating
Employee Rating

Rob was a great salesman. Drove over 200 miles for me to sign my paperwork. More

by msebesta
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2022

msebesta responded

Looks good! Thanks!

Nov 14, 2022

Frank Brown Auto and Truck Ranch responded

experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 28, 2022

Dealership Rating
Employee Rating

Robby was really kind and helpful. He made the process super easy. He even brought the paperwork to me so I wouldn’t have to drive to Lubbock. More

by Nan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 31, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

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