Robert made the whole experience easy and enjoyable.
He worked with my limited time schedule to get everything done quickly.
He worked with my limited time schedule to get everything done quickly.
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by LDELUSTRO
Verified Customer
Verified Customer
May 10, 2024 -
Platinum Buick GMC White Plains responded
Thank you for your wonderful review! We are so glad that Robert provided you with a seamless and remarkable experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!
They are cooperative in scheduling.
They explain any problems that may arise. Generally, all work is completed in a timely fashion.
They explain any problems that may arise. Generally, all work is completed in a timely fashion.
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by LEONTAX
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lydia
May 09, 2024 -
Platinum Buick GMC White Plains responded
Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Empire Buick gmc at white plains is the best dealer to
come to lease/buy a car .
finance manager and Robert were very nice and helpful throughout the process.
come to lease/buy a car .
finance manager and Robert were very nice and helpful throughout the process.
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by Nitaah2193
Other Employees Tagged:
Robert Horton
Apr 10, 2024 -
Platinum Buick GMC White Plains responded
Thank you for your positive review! We are so glad that Robert was both kind and helpful and we are honored to know how confident you are in our efforts. We hope for an opportunity to work with you again! Wishing you the safest of travels- on behalf of the entire team!
Robert Acerbo is great sales person.
He did not pressure me into anything I didn’t like. I asked him to look into vehicles that where part of the Empire Auto group site and he did his
He did not pressure me into anything I didn’t like. I asked him to look into vehicles that where part of the Empire Auto group site and he did his best on getting me the proper info and Availability of the Vehicles.
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by johnm.henderson85
Other Employees Tagged:
Robert Horton, Bill Kendall
Jan 16, 2024 -
Platinum Buick GMC White Plains responded
Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Robert provided you with a smooth and informative experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Robert Acetbo is a pleasure to deal with.
He is patient, knowledgeable & cooperative. I highly recommend this dealership.
He is patient, knowledgeable & cooperative. I highly recommend this dealership.
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by Wfm825
Other Employees Tagged:
Robert Horton
Dec 14, 2023 -
Platinum Buick GMC White Plains responded
Thank you for leaving Robert this excellent review! He will be proud to have earned your kind words, we will be sure to pass them along to him. Your kind recommendation means a lot to us, and we look forward to the opportunity to serve you again.
I was well served and very appreciated with the work done
on my car.thank you
on my car.thank you
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by agyafam
Service Price Transparency
Other Employees Tagged:
David Silva,
Ryan Nimmo
, Robert Horton, Bill Kendall, Scott McCaffrey, Brandon Pares, Jessica Tresselt
Oct 13, 2023 -
Platinum Buick GMC White Plains responded
Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope to see you again the next time you are in need of automotive service!
Robert Acerbo was very knowledgable about the car and all
components that were part of the sale.
He responded quickly and was very helpful throughout the process
components that were part of the sale.
He responded quickly and was very helpful throughout the process
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by Rkarczewski
Other Employees Tagged:
Robert Horton
Aug 30, 2023 -
Platinum Buick GMC White Plains responded
Thank you for taking the time to leave Robert this excellent feedback! It's wonderful to hear his assistance could be of great value to you on your recent process. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
Robert Ascerbo is a true professional.
Honest and sincere.
Best sales rep ever. No hassling or foolishness. Just business
Honest and sincere.
Best sales rep ever. No hassling or foolishness. Just business
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by Dansley
Other Employees Tagged:
Robert Horton
Aug 03, 2023 -
Platinum Buick GMC White Plains responded
Dansley,
Thank you so much for this wonderful review! We are glad to hear Robert provided you with the top-notch service that you so much deserve. He will be honored to hear of your kind words and compliments. We hope to continue serving you and your automotive needs for many years to come.
We have been loyal customers with Empire Buick GMC for a
very long time, even when it was still handling our former Saturn cars. In terms of sales, we have been working with Robert Acerbo with perhaps 3 or
very long time, even when it was still handling our former Saturn cars. In terms of sales, we have been working with Robert Acerbo with perhaps 3 or 4 leased cars and most recently when we bought the 2019 Envision we had been leasing. We trust him implicitly. In the service department we have been assisted by Lydia Gutierrez throughout these many years. She has always been insightful, diligent, efficient , responsive and helpful. In particular, what we particularly value is that she knows my husband Chris Wynne and myself quite well. She has always been our go-to person; when we call the service department for an appointment or a follow up concern or question, we always ask for Lydia. After purchasing 4 new tires last week, Chris noticed aa notice on the dashboard about one of the tires with low pressure. Lydia had us come in early the next morning (when we were available) to have the service technicians take a look. As usual, we came away feeling quite satisfied with how the situation was rectified.
Lydia Gutierrez and Robert Acerbo are two people you should be proud to have as part of your team!
Robert Sammon and Christopher Wynne
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by wynsam312
Service Price Transparency
May 10, 2023 -
Platinum Buick GMC White Plains responded
Robert and Christopher,
Thank you so much for your amazing review! It is an honor to have your confidence and loyalty, and we are so glad that Robert and Lydia could consistently provide you with the quality care that you deserve. They will be delighted to hear of your very kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
May 10, 2023 -
wynsam312 responded
Thank you. Lydia and Robert are people we trust.
Empire Buick GMC of White Plains has been my dealership
for many years.
Robert Acerbo, my sales representative has been very helpful and professional. Lydia Gutierrez my service advisor is always helpful
for many years.
Robert Acerbo, my sales representative has been very helpful and professional. Lydia Gutierrez my service advisor is always helpful and very knowledgeable.
Together they make a good team at Empire Buick GMC.
I intend to continue my relationship with Empire Buick GMC for years to come.
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by Philly
Service Price Transparency
Other Employees Tagged:
Robert Horton, Lydia Gutierrez
Apr 12, 2023 -
Platinum Buick GMC White Plains responded
Philly,
Thank you for taking the time to leave us this excellent review! We are happy to hear that Robert, Lydia, and the team could provide you with 5-star service. Our guests' satisfaction is our utmost priority. We look forward to continue providing you with our best care in your visits to come!