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Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.7
47 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

15 yrs, 4 mos

Industry Experience

46 yrs, 8 mos

Languages Spoken

English English

4.7

47 Reviews

Write a Review

47 Reviews of Robert Brown

October 17, 2025

Dealership Rating
Employee Rating

Dealership is close, staff friendly, very knowledgeable on all questions as well as recalls Fantastic More

by hotrod405
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Oct 19, 2025

Walt Massey Chevrolet Marion responded

We’re happy to hear you had such a positive experience with our friendly and knowledgeable team! Thank you for your kind words and for trusting us with your vehicle!

October 16, 2025

Dealership Rating
Employee Rating

Robert in the service dept. is always friendly. My Oil chg is always done timely More

by Jangoslin
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 19, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear Robert consistently provides friendly and efficient service! Thank you for sharing your experience and for continuing to trust us with your vehicle.

October 14, 2025

Dealership Rating
Employee Rating

Very good customer service. Clean facility. I have been a customer for over 15 years. More

by hray77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Anderson

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Oct 19, 2025

Walt Massey Chevrolet Marion responded

We truly appreciate your loyalty over the past 15 years! It’s wonderful to know you continue to enjoy our customer service and facility. Thank you for your continued trust and support!

October 13, 2025

Dealership Rating
Employee Rating

I always receive great service! Everytime you walk through the door, you're treated like family. I wouldn't take my vehicle anywhere else. More

by stacibrooks74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ana Lugo

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Oct 19, 2025

Walt Massey Chevrolet Marion responded

We’re so glad to hear you always feel like family when you visit! That’s exactly the experience we strive to provide. Thank you for your loyalty and for trusting us with your vehicle!

October 06, 2025

Dealership Rating
Employee Rating

Qick and very good at communicating what was going on with the vehicle during service. More

by ldcahensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Walt Massey Chevrolet Marion responded

We’re happy to hear our team kept you informed and made the service process quick and smooth. Thanks for sharing your experience!

October 06, 2025

Dealership Rating
Employee Rating

The dealership is very professional and helpful i would definitely recommend them to friends and family. More

by dnesbitt34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Ford, Amber Barnes, Chad Willits

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Oct 06, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear you had such a positive experience! Thank you for your kind words and for recommending us to your friends and family.

October 03, 2025

Dealership Rating
Employee Rating

My service was great I will coming there for service the service people were nice and friendly More

by parteewillie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear you had a great experience with our friendly service team! We look forward to seeing you again for your next visit!

October 02, 2025

Dealership Rating
Employee Rating

Robert got my truck in and out very quickly with everything I needed done so I could get back to work. More

by dschian78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Walt Massey Chevrolet Marion responded

We’re happy to hear Robert took great care of you and got your truck serviced quickly so you could get back to work. Thanks for sharing your experience!

September 28, 2025

Dealership Rating
Employee Rating

Took to long to fix my wife’s SUV. But all I can say is that Robert is tge best guy you can have. Y’all need a bigger shop and more mechanics. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

Walt Massey Chevrolet Marion responded

We appreciate your patience and feedback. We’re glad Robert took such great care of you, and we’ll be sure to share your kind words with him. Thank you for the suggestion—we’ll keep it in mind as we work to improve.

September 23, 2025

Dealership Rating
Employee Rating

Has been at the dealership 3 times now and most recently over a month. I understand the techs get paid flat rate, but I've been waiting forever on my truck. Everytime I call to get it checked on I keep gett More

by Brock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 01, 2025

Walt Massey Chevrolet Marion responded

We’re sorry for the delay and understand your frustration. Our team is still working to resolve the issue, and Ana will remain your direct contact to keep you updated. Going forward, Robert will personally handle your vehicle to ensure consistency.

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