Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown | Page 2

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
125 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

16 yrs, 2 mos

Industry Experience

47 yrs, 6 mos

Languages Spoken

English English

4.6

125 Reviews

Write a Review

125 Reviews of Robert Brown

July 02, 2026

Dealership Rating
Employee Rating

Treated with courtesy and care and had us out and on our way in a few hours! Great job! More

by GregR2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 05, 2026

Walt Massey Chevrolet Marion responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

Dealership Rating
Employee Rating

Service manager was very easy to work was . Very professional.The service was great and timely. I would recommend Walt Massey chevrolet to anyone. Top notch dealer!!! Top notch service!!! More

by tbreegle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 02, 2026

Walt Massey Chevrolet Marion responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 28, 2026

Dealership Rating
Employee Rating

Even though I made an online appointment for 9 my vehicle was not even looked at all day ... I finally went and picked it up More

by Deana2
Recommend Dealer
No

Other Employees Tagged: Robert Brown

Report | Print
Jun 29, 2026

Walt Massey Chevrolet Marion responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (870) 416-3855 when you can so we can address this situation directly. Thank you and have a great day.

June 25, 2026

Dealership Rating
Employee Rating

It was a good visit got to me very quickly Good service fixed the issues I was having More

by artangeletti
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Report | Print
Jun 28, 2026

Walt Massey Chevrolet Marion responded

We are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

June 16, 2026

Dealership Rating
Employee Rating

No hassle On time Understanding your situation Try getting you back up and running as soon as possible More

by Mbriggs2484
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Report | Print
Jun 17, 2026

Walt Massey Chevrolet Marion responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2026

Dealership Rating
Employee Rating

I recently took my 2025 Chevrolet Equinox RS to Walt Massey in Marion, AR for an oil change and tire rotation. The service was smooth and hassle-free from start to finish. I was very pleased with the ex More

by justoya
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Report | Print
Jun 04, 2026

Walt Massey Chevrolet Marion responded

We’re glad to hear your oil change and tire rotation went smoothly! It means a lot to know the visit was hassle-free from start to finish. We appreciate your recommendation and look forward to helping with your next service.

Jun 06, 2026

Walt Massey Chevrolet Marion responded

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

June 03, 2026

Dealership Rating
Employee Rating

I appreciate the service department, keeping me up-to-date on my vehicle. Thank you More

by EHUNT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 04, 2026

Walt Massey Chevrolet Marion responded

We’re glad our service team kept you up-to-date throughout your visit. We appreciate you trusting us with your vehicle!

Jun 06, 2026

Walt Massey Chevrolet Marion responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 01, 2026

Dealership Rating
Employee Rating

Service was preformed as needed. I wish they would have put my lug key and tire bag where they found it rather than where they thought it needed to go. More

by KEITH.CHISM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 01, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We’re glad to hear the service was completed as needed, but we apologize for the inconvenience regarding the placement of your lug key and tire bag. We understand how important it is for personal items to be returned exactly where they were found. Your comments are appreciated and will be shared with our team as we continue working to improve the customer experience. Thank you for giving us the opportunity to service your vehicle.

June 01, 2026

Dealership Rating
Employee Rating

They said it was a free oil change! They pulled my car back and then came back and told me it wasn’t! Very disappointing! Why didn’t they tell me that when I made the appointment or whe More

by bodeanbodean29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 02, 2026

Walt Massey Chevrolet Marion responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Dan Schian, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (870) 739-7337.

May 30, 2026

Dealership Rating
Employee Rating

A great team there. Excellent service and friendly always do a good job and on time More

by NONE25
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Report | Print
Jun 01, 2026

Walt Massey Chevrolet Marion responded

Thank you for your kind feedback! We’re thrilled to hear our team consistently provides excellent, friendly service and gets the job done on time. We truly appreciate your support and are grateful for the opportunity to serve you!

1
2
3
...
13

Dealership Inventory (68 Vehicles)

used 2025 Kia Sportage car, priced at $22,275
2025 Kia Sportage
used
Ebony Black exterior
Automatic
Front-wheel Drive
$22,275
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $45,437
2026 Chevrolet Silverado 1500
new
Summit White exterior
Unknown
Four-wheel Drive
$45,437
View Details
used 2021 Cadillac Escalade car, priced at $45,107
2021 Cadillac Escalade
used
Crystal White Tricoat exterior
Automatic
Rear-wheel Drive
$45,107
View Details
used 2024 GMC Sierra 1500 car, priced at $53,777
2024 GMC Sierra 1500
used
Onyx Black exterior
Unknown
Four-wheel Drive
$53,777
View Details
new 2026 Chevrolet Blazer car, priced at $36,454
2026 Chevrolet Blazer
new
Sterling Gray Metallic exterior
Unknown
Front-wheel Drive
$36,454
View Details
used 2021 Jeep Gladiator car, priced at $26,271
2021 Jeep Gladiator
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$26,271
View Details
View All Inventory