Robert Brown | Page 2

Very professional and courteous. They acknowledged me prompt as soon as I walked in the door They acknowledged me prompt as soon as I walked in the door More

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Robert Brown was very polite actually everyone was and very fast And dealership was very clean very fast And dealership was very clean More

by Tinaphillips0124 Verified Customer Verified Customer

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Always a great experience at Walt Massey Chevrolet. We appreciate how the team is always courteous and professional. We appreciate how the team is always courteous and professional. More

by acoleman Verified Customer Verified Customer

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Just left the dealership and my floor mats was so greasy black they didn't care about the stuff just told me to bring it back tomorrow so they can clean it knowing that you have some stuff to do plus burnin black they didn't care about the stuff just told me to bring it back tomorrow so they can clean it knowing that you have some stuff to do plus burning gas to do so and also I got a feeling that the diagnostic is bad on my truck charging me 431.89 when they quote me less than that its unprofessional not to use something to cover it also the staring wheel is st sticky greasy the only reason for me to came back is if the diagnosis was wrong and didn't fixthe problem plus they took the freon out of my system I asked if they were going to credit something for that and just laughed at me when they will resale it to customers bad experience not recommended More

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Excellent thats why I keep coming back friendly staff and great knowledge services ?? Keep up the excellent work great knowledge services ?? Keep up the excellent work More

by Athomas3190 Verified Customer Verified Customer

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Walt Massey treated me very well I have the maintenance on my vehicles done there and they always treat me very well on my vehicles done there and they always treat me very well More

by Rusty Verified Customer Verified Customer

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Very easy to deal with and the lowest prices in town Everyone is very friendly and they have the lowest prices in town. Quickest service as well Everyone is very friendly and they have the lowest prices in town. Quickest service as well More

by dschian78 Verified Customer Verified Customer

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Away treated respectfully When I call for a appointment to the point no haggling Appointment time is adjusted for my convenience If a say to fix something I get a call saying I was correct or it's somethin to the point no haggling Appointment time is adjusted for my convenience If a say to fix something I get a call saying I was correct or it's something else and do I want it fixed what time it will be ready More

by Mbriggs2484 Verified Customer Verified Customer

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I think they do an awesome job with their services and customers. I would recommend them. customers. I would recommend them. More

by JOYCE.DANIELS56 Verified Customer Verified Customer

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Initially, the experience was fine and relatively easy. Once the sale was made and there were some follow-up issues, everyone at the dealership became completely non-communicative, including the general ma Once the sale was made and there were some follow-up issues, everyone at the dealership became completely non-communicative, including the general manager. I had to call several times and I was even told, at one point, that Frank was "very busy with other customers" and that I needed to be patient even though I had an inoperable vehicle. Once it received the service it needed, I still did not receive a phone call letting me know it was ready. The only person who communicated with me as promised was Colton in the service department when he actually returned my phone call with an update. Overall, it was a very frustrating experience that could have been easily resolved with communication. More

by amie.bourne Verified Customer Verified Customer

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