I bought my 4th cadillac from Tom Peacock and have always
had good service but I am not happy with the one I recently purchased on July 30, 2022. I bought a 2023 XT6 and the salesman told me that it didnt
had good service but I am not happy with the one I recently purchased on July 30, 2022. I bought a 2023 XT6 and the salesman told me that it didnt have a chip for the backup camera but I should have it by Sept. Well here we are November and still nothing. I called service and they said I had to wait for a recall.. I paid good money for this car and frankly I am not happy with it. Something needs to be done!
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by isalazar_77396
Nov 10, 2022 -
Tom Peacock Cadillac responded
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience.
Sincerely,
Steve Hainline | General Manager | 281.443.7700
Awesome Customer service, treated me with
professionalism, the Dealership was beautiful. Robert B was the perfect salesman.
I will refer friends & family as well.
Thanks
professionalism, the Dealership was beautiful. Robert B was the perfect salesman.
I will refer friends & family as well.
Thanks
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by Jean D
May 18, 2021 -
Tom Peacock Cadillac responded
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us.
Best,
Steve Hainline | General Manager | 281.443.7700
Quick and easy. Had what I want and made it easy to
purchased. Great salesman and he knew where to go and find what I wanted
purchased. Great salesman and he knew where to go and find what I wanted
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by wilsonjm2411
Apr 26, 2021 -
Tom Peacock Cadillac responded
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future.
Best,
Steve Hainline | General Manager | 281.443.7700