Robert Carter
Robert Carter at #1 Cochran Subaru Monroeville

Robert Carter | Page 11

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.9
122 Reviews
4.9

122 Reviews

Write a Review

122 Reviews of Robert Carter

March 16, 2025

Dealership Rating
Employee Rating

Easy to make appointment good communication with advisors I like the video and I like the the drive thru that takes video of underside of vehicle - it caught a crack in my catalytic converter lady year More

by Metrojmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear that you found our technician video feature to be helpful. We appreciate you choosing us, and look forward to serving you again!

March 08, 2025

Dealership Rating
Employee Rating

Great sales and service people Very supportive of new customers First time new car and love it. More

by EVELYN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Gosnell

Mar 11, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We appreciate you making us your Subaru home, and hope you're enjoying your brand new car!

March 08, 2025

Dealership Rating
Employee Rating

Very kind, knowledgeable employees. They really take time to explain everything. I love dealing with Subaru Monroeville More

by ttroyan56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 11, 2025

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! We appreciate you making us your Subaru home, and look forward to serving you again.

March 07, 2025

Dealership Rating
Employee Rating

The loaner vehicle made it very convenient to have the our car serviced and inspected. Carl kept us informed the entire time. Great Service! More

by JZ
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

March 02, 2025

Dealership Rating
Employee Rating

Try to charge me for things I know I don't need. Tried telling me I needed all new tires when 2 were brand new. Had it in and found out 2 weeks later my expectation was up. Like they couldn't do tha More

by ahyatt2087
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Mar 04, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us- we apologize for any miscommunication regarding recommended services, and will look into this internally to address for the future. We hope for another opportunity to better serve you.

March 01, 2025

Dealership Rating
Employee Rating

The staff are friendly and professional and answered all of my questions. Service was completed in a timely fashion. More

by gmkubrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help! We appreciate you choosing us, and hope to see you again.

February 27, 2025

Dealership Rating
Employee Rating

Friendly and efficient. Great experience with all the people working here. Highly recommend to others. More

by janec123
Service Price Transparency
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Recommend Dealer
Yes
Mar 01, 2025

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! We appreciate the kind words, and hope to see you again.

February 26, 2025

Dealership Rating
Employee Rating

Quick and friendly service, no problems with scheduling an appointment, nice lounge area with coffee and tea! More

by e.court93
Recommend Dealer
Yes
Feb 26, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! It's our pleasure to provide you with the service you need. We hope for an opportunity to work with you again!

February 22, 2025

Dealership Rating
Employee Rating

The service department treated me very well, they were fast and efficient in working on my car. More

by n3xvt
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 23, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

February 21, 2025

Dealership Rating
Employee Rating

Every time I come to this dealership the workers are always very nice and helpful and keep us on time More

by Kiefer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We value your loyalty, and look forward to serving you again.

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