Robert Carter
Robert Carter at #1 Cochran Subaru Monroeville

Robert Carter | Page 2

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.9
122 Reviews
4.9

122 Reviews

Write a Review

122 Reviews of Robert Carter

February 01, 2026

Dealership Rating
Employee Rating

Everything was just fine except that they would not use the car wash because it was below freezing outside But this was the moment when the car needed the wash the most. More

by Hmlinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience with us! Unfortunately, our car wash does not safely operate in below freezing temperatures. We apologize for the inconvenience and appreciate your understanding.

January 27, 2026

Dealership Rating
Employee Rating

Jeff and Brian was very helpful they did everything they could to get me in the car i really wanted. I would recommend them to everyone More

by Little Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2026

#1 Cochran Subaru Monroeville responded

Thank you for choosing to work with us! Wishing you many happy miles ahead.

January 22, 2026

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Employee Rating

I've always had wonderful experiences with Cochran! We are now on our sixth vehicle leased or purchased with them, and we won't work with anyone else. Cochran for life! More

by jevanschwartz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Knox, Connor Williams, Cheyne Brooks , Erik Hertzog

Jan 27, 2026

#1 Cochran Subaru Monroeville responded

Thank you for making us your automotive home- what a glowing review! We truly value your continued loyalty over the years, and hope you're enjoying your newest car.

January 19, 2026

Dealership Rating
Employee Rating

The gentleman that helped me was really nice and on point with everything I will absolutely come back for future work. More

by kookie211
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2026

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we look forward to seeing you again!

Jan 22, 2026

kookie211 responded

Thank u for all your help i really appreciate everything you guys did for me.

January 19, 2026

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Employee Rating

Great Service and consistent ! The #1 Subaru crew always take care of my automotive needs. The service is always good, consistent, flexible, yet professional. More

by User-6cc99d937b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to welcoming you back for your next visit.

January 15, 2026

Dealership Rating
Employee Rating

My car was making a noise. They fixed it during oil change. Good service. Thank you! More

by Isa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 21, 2026

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

January 12, 2026

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I had my car serviced here. The service department was incredibly helpful, given their heavy load of cars they were dealing with that day. More

by cynon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 21, 2026

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

January 08, 2026

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Employee Rating

I was in for service and I couldn't have been more pleased. Everyone was pleasent and extremely helpful. They had my carback to me by the end of the day and had washed it for me also. I would recomm More

by jacknewcomer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! It's our pleasure to help get you back on the road and running smoothly. We hope to see you again!

January 05, 2026

Dealership Rating
Employee Rating

They changed out my Tpms sensors on my tires on Sat. On Wed, driving to OH my car started shaking violently and making noises. My drivers side wheel lug nuts were barely on (loose to the hand touch). Th More

by mebarberio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2026

#1 Cochran Subaru Monroeville responded

Thank you for bringing your concerns to our attention. We have you scheduled for service, and look forward to getting you back on the road and running smoothly.

January 03, 2026

Dealership Rating
Employee Rating

No pressure about anything! I just heard information about what needs repaired. Great place! Thanks More

by Ruth Close
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

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