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Robert Castillo

Overview Reviews (17) Inventory (461)

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Robert Castillo

Robert Castillo | Page 2

Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.9

17 Reviews

Overview Reviews (17) Inventory (461)

Dealership Experience

4 yrs, 11 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English

4.9

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Robert Castillo

October 02, 2023

Dealership Rating

Employee Rating

East transaction, Robert Castillo was awesome and very professional. Financing was also easy with no hassle. professional. Financing was also easy with no hassle. More

by Josefsinc

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 02, 2023 -

Longo Toyota responded

Congratulations from Longo Toyota and please enjoy what you drive

June 21, 2023

Dealership Rating

Employee Rating

Everything was explained and help us through the process when there was a small problem with the insurance when there was a small problem with the insurance More

by PBC

Sales Price Transparency

Recommend Dealer

Yes

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Jun 21, 2023 -

Longo Toyota responded

Thank you for your trust in our company (Longo Toyota) and team (Robert)

December 05, 2022

Dealership Rating

Employee Rating

Dealership was clean. Salesman was helpful and knowledgeable. Completely satisfied with our experience once again from Longo Toyota. That’s why I keep coming back. Thank Salesman was helpful and knowledgeable. Completely satisfied with our experience once again from Longo Toyota. That’s why I keep coming back. Thank you. More

by mjenn3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 05, 2022 -

Longo Toyota responded

Awesome review, thank you for stopping by and we're honored to serve you. Happy Holidays - Team Longo

November 24, 2022

Dealership Rating

Employee Rating

wait 4 hours in store for just tire routation……that was so bad experience ever! so bad experience ever! More

by Hongming5169

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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Nov 25, 2022 -

Longo Toyota responded

We’re sorry to read about this matter you’ve posted on DealerRater, we take this matter serious. Because of the anonymity of DealerRater, we don’t have any way to contact you. Please feel free to contact our Guest Relations Dept. and ask for Laura Montes, she's always here to listen. D: 626.580.6134 E: laura.montes@longolexus.com We look forward to hearing back from you

March 07, 2022

Dealership Rating

Employee Rating

I would recommend the dealer to anybody that is looking for a car you can't beat their service and prices for a car you can't beat their service and prices More

by tino.castaneda

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 07, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota - we're honored to serve you

August 12, 2021

Dealership Rating

Employee Rating

Everything was perfect! Everyone, especially Robert Castillo were so helpful and kind. I never felt lost at anytime. I felt welcome during the whole car buying process! Castillo were so helpful and kind. I never felt lost at anytime. I felt welcome during the whole car buying process! More

by William Seelhorst

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 12, 2021 -

Longo Toyota responded

What a great way to end our day @ Longo Toyota - Thank you for the shout out on DealerRater and recognize one of our team members, Robert. Enjoy what you drive and welcome to the Longo Family

July 06, 2021

Dealership Rating

Employee Rating

Longo best dealer worldwide. Thank you Robert Castillo For sealing the deal. For sealing the deal. More

by Moranmau

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Louis Wang

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Jul 06, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and trusting Longo Toyota | Robert with your car care needs. Enjoy what you drive - Team Longo

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