Robert Dumitru | Page 7

Worst customer service ever. The guy said it took 2-3 hours, however no one provided any updates after 5 hours. I had to call and hold for 25 minutes to speak with someone. He The guy said it took 2-3 hours, however no one provided any updates after 5 hours. I had to call and hold for 25 minutes to speak with someone. He stated no one was available to work on it. He promised to have someone start the work first thing next morning(7 am). He finally called back about 3 hours later. He can’t keep his promise, they do not care about their customers. More

by 3tm Verified Customer Verified Customer

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My car has been in service for almost 2 months. I got it back one evening and had to bring it back in the next morning. The part to repair the car is not available and my car will likely be in se I got it back one evening and had to bring it back in the next morning. The part to repair the car is not available and my car will likely be in service for at least another month. As this falls within the NY Lemon Laws, I would expect to be contacted by Honda Corporate with an offer to repurchase the car. More

by dajjtt620 Verified Customer Verified Customer

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Seamless service procedure. Compare to other dealer service is very professional , I will come back for service in future, thanks. Compare to other dealer service is very professional , I will come back for service in future, thanks. More

by sunxiang Verified Customer Verified Customer

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Excellent friendly service. Goes far beyond what is normally expected. Comfortable waiting area. Good coffee and hot chocolate while waiting. Goes far beyond what is normally expected. Comfortable waiting area. Good coffee and hot chocolate while waiting. More

by ArnieS Verified Customer Verified Customer

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Extremely long wait every single time, doesn’t matter the service. disappointing customer service very nice but lack of communication when it comes to the wait is terrible service. disappointing customer service very nice but lack of communication when it comes to the wait is terrible More

by DEANDREAWALKER8 Verified Customer Verified Customer

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Very polite and considerate. They estimated the 1.5 hours it would take for my car inspection and recall, and they were done in 1.5 hours. They estimated the 1.5 hours it would take for my car inspection and recall, and they were done in 1.5 hours. More

by RUTHSETON Verified Customer Verified Customer

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The service center was fine even though they couldn't replicate the problem. I wish they could have supplied a loaner, though replicate the problem. I wish they could have supplied a loaner, though More

by bpaider1106 Verified Customer Verified Customer

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The service was timely and thorough. I had an oil change, inspection, tire rotation and changed wiper blades. What I really like is they do a complete review of your car and operating sy I had an oil change, inspection, tire rotation and changed wiper blades. What I really like is they do a complete review of your car and operating systems... Top tier service is what you'll get here. More

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Always qualify service from the team. Friendly staff, timely service job always well done to the fullest. Friendly staff, timely service job always well done to the fullest. More

by XEON273 Verified Customer Verified Customer

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I had an amazing experience at Honda Millennium Service Center. I brought my CR-V in because I heard a noise and was honestly really worried. The team immediately took care of me — they checked my car righ Center. I brought my CR-V in because I heard a noise and was honestly really worried. The team immediately took care of me — they checked my car right away and even provided me with a loaner, which helped ease my stress so much. They kept me updated the entire time, explained everything clearly, and handled the issue with real professionalism and care. Within just two days, they diagnosed the problem, replaced the part, and returned my car driving perfectly — smooth, quiet, and back to normal. I truly appreciate how fast and exceptional their service was. They made me feel comfortable and supported throughout the whole process. Highly recommend Honda Millennium Service Center for anyone needing honest, reliable, and efficient service! More

by STEPHANIEBASSARAGH Verified Customer Verified Customer

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