Robert Dumitru | Page 8

Dealership rep was friendly and knowledgeable about rhe car's issue. He took the time to explain the problem and what was needed to resolve it. All aspects from arrival to leaving with fixed car were top n car's issue. He took the time to explain the problem and what was needed to resolve it. All aspects from arrival to leaving with fixed car were top notch. More

by ALY221 Verified Customer Verified Customer

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Waiting for 7 hours and will never ever go there. Horrible experience. Feels bad and thinking why I go there. Horrible experience. Feels bad and thinking why I go there. More

by ahoque_2000 Verified Customer Verified Customer

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Robert was extremely helpful, informative and took the time out to see what was exactly wrong with my car. time out to see what was exactly wrong with my car. More

by NEJAL1 Verified Customer Verified Customer

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Nice service center but I think there is a disconnect with some of the advisors when it comes to the service they are expected to give their clientele. If I couldn’t get my original advisor, it was hard with some of the advisors when it comes to the service they are expected to give their clientele. If I couldn’t get my original advisor, it was hard to get help from anyone else. More

by kai_brizill Verified Customer Verified Customer

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I would recommend but tell them to be cautious buying a preowned vehicle. The vehicle I purchase was apparently “Spot Ready”. Got through the say and purchase without a hitch but when I picked up the car a preowned vehicle. The vehicle I purchase was apparently “Spot Ready”. Got through the say and purchase without a hitch but when I picked up the car and removed the paper on the floor protecting the area there was an undisclosed huge hole. After getting a promise to fix it I arrived home and did a more thorough ( I should have done that before handing over any cash) I found a completely missing support part for the hatch are that surrounded the tyre. There was also a makeshift tyre removal kit. I had no manual either. I call and went back and they fixed the problem immediately. I took my car in the following week for the carpet repair, they had it for 2 days and it didn’t get done. They very apologetic, there had been a communication error. I spoke with manager who then supplied me the manual that was missing and a written warranty. It was extremely low on gas so I asked where the nearest gas station was located and for my trouble the manager had it filled for me. I was to return the following week for the carpet repair. This time they had it for one day then I got a call from the carpet guy himself saying he hadn’t managed to get to do the repair. Again, another communication issue. As I was without a ride to get my car, I was going to Uber, he arranged for the car to be delivered to me and promised to come to me to make the repair. He did and it took about 10minutes. He’s promised it won’t happen again, the repair would last. I hope that is true. They also cleaned the car for me as I wasn’t sure that had been done before being handed over to me … I found shredded paper in the back door. I finally feel like the car is “Spot Ready” and am loving driving a newer car with all the bells and whistles. My old car, a Honda CVR, I had purchased at the same location, new and had lasted 22 years, until I was hit by another driver. It was a great car so I’m hoping this HR-V Sport will be its equal. Honda Millennium did make good but it took a while and my following up. The staff are polite, courageous and friendly. Had I purchased a new car I think everything would have gone absolutely perfectly. More

by SKASHNZ Verified Customer Verified Customer

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I had an great experience with Robert Dumitru, today at Millennium Honda. Robert was professional, sincere, and knowledgeable. He took the time to explain everything clearly, kept me updated throughout the Millennium Honda. Robert was professional, sincere, and knowledgeable. He took the time to explain everything clearly, kept me updated throughout the process, and made sure my vehicle was serviced efficiently and thoroughly. More

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Excellent costumer service, time taken for the service was appriate. Affordable and fair price, satisfied was appriate. Affordable and fair price, satisfied More

by ABITAMUA Verified Customer Verified Customer

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Mr. Dumitru was courteous and professional, Explained services in great detail and answered all questions fully and completely. services in great detail and answered all questions fully and completely. More

by BRIANHRVY Verified Customer Verified Customer

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The service department provided timely service. Robert is an outstanding advisor and listens to all of your concerns and addresses them timely Robert is an outstanding advisor and listens to all of your concerns and addresses them timely More

by MIKEMG125 Verified Customer Verified Customer

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My Service writer, Robert, was very helpful and kept me in the loop. Car was returned within ten min of his estimate. in the loop. Car was returned within ten min of his estimate. More

by GPAMARTY36 Verified Customer Verified Customer

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