Robert Escobosa | Page 12

Robert was very professional and listened well to my questions. Too many salespeople talk too much trying to make a personal connection. Robert took the time to explain a few of the unique features of t questions. Too many salespeople talk too much trying to make a personal connection. Robert took the time to explain a few of the unique features of the ES 350 before I drove it so I could appreciate the differences between it and earlier models. His approach and demeanor built trust in him, his General Manager, Christian Simon, and in his dealership. When I do purchase a Lexus it will be from Sacramento Lexus. More

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My husband and I spent the day going to a few Lexus dealers in the area. By far Sacramento was top-notch from the moment we walked in the door. Robert E. took care of us. He was personable, friendly dealers in the area. By far Sacramento was top-notch from the moment we walked in the door. Robert E. took care of us. He was personable, friendly, and most of all patient. The best part of any buying experience is the moment they hand you the keys and it was! Robert sat with me and meticulously went over every feature. He was scheduled to be off at 5pm and at 9pm he was still working with us. You may think "Well, that's he job". Anyone who stays four hours past their shift to finish w/a customer is amazing. Never once did he try to rush us out--we will always remember that! A shout out to Ernie who made the final deal happen. He was very low pressure b/c he knows he's selling a great product. I recommend just going for a test drive--that is all it will take and you will be hooked. More

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Had a great experience with Robert. Very honest. It took a few days to find the right car and he was very patient and helpful. Excellent knowledge of cars and features. We even brought our daughter down to a few days to find the right car and he was very patient and helpful. Excellent knowledge of cars and features. We even brought our daughter down to buy a car the same day we did. Thanks! Ron also was great. Very pleasant experience. More

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I was hesitant about going with my husband to buy a car, turn out to be a great experience and was very happy with purchase. turn out to be a great experience and was very happy with purchase. More

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No Pressures! My husband and I stopped by Lexus of Sacramento with the intentions of narrowing down what we would like to possibly purchase in the future. We were My husband and I stopped by Lexus of Sacramento with the intentions of narrowing down what we would like to possibly purchase in the future. We were quite pleased that, like other dealerships, we were not bombarded as soon as we walked onto the lot! Robert Escobosa was quite patient with us and answered all of our questions when it came to the cars. Robert is quite knowledgeable when it comes to the Lexus brand and how to maximize your ride. We did indeed drive off in a 2020 Lexus ES300H and are in love! Thank you Robert! And thank you to Ron in finance who is a class act and knows how to have a good time and not make signing a zillion times such a hassle! More

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Service Par Excellence I love the open door policy of this dealership...the cars on the lot are open for customer viewing, examination & comparison. There’s an ample supply I love the open door policy of this dealership...the cars on the lot are open for customer viewing, examination & comparison. There’s an ample supply of cars to choose from in different colors. Robert Escobedo, Sales consultant, was at hand to answer our questions & took us for a test drive with his cool demeanor. Ernie Wassersleb has an open book policy too re: Costco Auto program & Military discount, answering all our inquiries to our satisfaction. Mike Zinda made our financing process easy & painless. Needless to say, these 3 employees gave us excellent service to make us go home with our first Lexus car. More

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Great selection in low pressure atmosphere. Lots of people inside and out so I went up to the information counter for assistance and showed the lady my Car Pro VIP Priority Pass and she paged G Lots of people inside and out so I went up to the information counter for assistance and showed the lady my Car Pro VIP Priority Pass and she paged General Manager Christian Simon who immediately came out and greeted us. Expressing our interest in a Certified used car had a sales consultant show us some Rx350 cars. Ended up with Robert Escobosa who was very helpful in the test drive and showing us some of the features of the car we purchased. Coffee and snacks in a relaxed atmosphere. Good people all around, friendly and easy to deal with. More

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We couldn't come to finalizing a deal, but we carried out a thorough process to ensure transparency of the car's history. For the answers he didn't have, he made it a point to get me connected with the repre a thorough process to ensure transparency of the car's history. For the answers he didn't have, he made it a point to get me connected with the representatives in the service department who did have those answers. More

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Awesome What a great experience I had at Lexus Sacramento. SO helpful with the whole process!! Got the perfect car for me with NO hassle..thank you What a great experience I had at Lexus Sacramento. SO helpful with the whole process!! Got the perfect car for me with NO hassle..thank you More

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Robert Escobosa is top notch !!! Robert Escobosa (Robert) was extremely helpful. Very pleasant to deal with, and not at all pushy. He has a very good knowledge of the product lines Robert Escobosa (Robert) was extremely helpful. Very pleasant to deal with, and not at all pushy. He has a very good knowledge of the product lines and is able to give correct and precise answers. We (my wife and I) are not highly electronically minded but Robert had the patience to slowly walk us through the amazing amount of tech - stuff on the car. Robert deserves the 5 star rating in all aspects of this sales event. The dealership is a first class professional operation. We have been dealing with Lexus of Sacramento since 2005 and have always had a great experience. More

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