Robert Goodwin | Page 6

Great experience buying my new Subaru Crosstrek! 9 years ago, we purchased our Kia Spectra from Robert Goodwin at this dealership. This car was amazing and we never had any major issues with it. We f 9 years ago, we purchased our Kia Spectra from Robert Goodwin at this dealership. This car was amazing and we never had any major issues with it. We finally drove her back to to Huffine's in Denton and traded her in for my Sunrise Yellow Subaru Crosstrek! It was an incredible experience as Robert Goodwin and Michael Raupp had everything ready to go before we even arrived! Such a positive experience and so much fun to drive home with this awesome car! They did everything perfectly down to the last detail! I would highly recommend driving out to Huffine's in Denton. We live over an hour away and it was well worth the drive. Honesty rules at Huffine's! More

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Huffines rocks First Kia and this Dealership was fantastic. Alex and Addison were great, I really appreciated the time they spent fibding me the perect car at the p First Kia and this Dealership was fantastic. Alex and Addison were great, I really appreciated the time they spent fibding me the perect car at the perfect price More

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Incredibly Friendly Car-Buying Experience Everything about buying my new Subaru from Michael Raupp at Huffines has been terrific. From a friendly and helpful test-drive and courteous follow-up Everything about buying my new Subaru from Michael Raupp at Huffines has been terrific. From a friendly and helpful test-drive and courteous follow-ups to a no-pressure, no-gimmicks, and no hidden fees sales process, this was great. My post-sales business with the GM and others at the dealership leads me to conclude that this is a class organization from top to bottom, a place that I would be happy to send my friends and family to for service. I've already given out 2 of Michael Raupp's business cards! More

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Purchase of New Car Alex Hagag was our end salesman. He was very good and explained everything needed to know at the time. Scutter Howard was the initial rep and was on Alex Hagag was our end salesman. He was very good and explained everything needed to know at the time. Scutter Howard was the initial rep and was on the phone with me by the time we closed the computer, sent me info and photos all car I requested. We were met by anther fellow and taken to Mr Howard who shortly turned us over to Alex who finished the deal. Joey Sparlin took care of part pf the paper work very efficiently and quickly. (Sometime my computer doesn't spell correctly, plese excuse it.) Dorothy Lantrip More

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They took a bad situation and made it right An error was made in an offer and acceptance that benefited me. Rather than run from the deal that was made, to my benefit, Huffines asked if they co An error was made in an offer and acceptance that benefited me. Rather than run from the deal that was made, to my benefit, Huffines asked if they could rework the deal, structuring the new deal in such a way that benefited me while not creating a negative situation for Huffines. The result was both parties got what they wanted. Many dealers would have denied the original deal and moved on. Huffines, in particular Mr. Robert Goodwin (GM), stepped in and made this right. I will deal with this organization in the future, they have integrity. More

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Top notch We were greeted with professionalism and encouraged with exciting deals. The salesman was very knowledgeable about the vehicles and I was very hesitan We were greeted with professionalism and encouraged with exciting deals. The salesman was very knowledgeable about the vehicles and I was very hesitant on purchasing a new vehicle. The process went very well and we were totally satisfied with the price and the financial department. The vehicle was delivered in top notch shape and on time. More

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FEELS LIKE HOME This is our 4th Subaru, and I would not think of buying from any other dealership than Huffines, because of their professionalism, integrity, fairness This is our 4th Subaru, and I would not think of buying from any other dealership than Huffines, because of their professionalism, integrity, fairness, knowledge and friendliness. Michael Raupp was the lead salesman this time. It was a truly a team effort from the minute the process began with Raquel Henderson, Sales Customer Service, who I had known from a previous service visit about the possibility of trading my Impreza. I had returned for an oil change, and while waiting she came to see me in the waiting room. From there, the sales team of Michael Raupp in the lead, supported by Bill Klozik, and Sales Manager, Edwin Homan, worked with me tirelessly, to get into a new Crosstrek with a very sweet deal. Michael Raupp treated me as if I was his most important customer the entire time I was there, and it is appreciated. The General Manager, Robert Goodwin, did research for me on ground clearance since we are moving to snow country. At the end of the day this was the most positive, memorable, car buying customer service experience. Actually, buying a Subaru is almost as much fun as driving one every day. Thank you Huffines. More

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Awesome Dealership Great Experience with Huffines,I work with Alex Wiederholt on line and was never pressured and Alex and management made sure I was offered what my tra Great Experience with Huffines,I work with Alex Wiederholt on line and was never pressured and Alex and management made sure I was offered what my trade was worth,My Optima was what I wanted and Alex made sure I had picked the car I wanted,not the car they wanted to sell me. From Alex to the finance dept. everything was smooth and transparent and took no time,Alex checked with me the next day to make sure I was still satisfied and Robert Goodwin (General Manager) also checked with me to make sure I was happy.Not many dealers will do this for you,Drive off the lot and that's it ,they made the sell but not at Huffines, I would Highly recommend this dealership to anyone looking to buy a quality car at a fair price. More

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Great experience Robert and everyone else went the extra mile to get us into the vehicle of our choice. When I thought it could not be done, Robert took it as a challe Robert and everyone else went the extra mile to get us into the vehicle of our choice. When I thought it could not be done, Robert took it as a challenge and made it work. My wife and I are very happy with our Sedona and the treatment we received at Huffines More

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And I thought it could not be done. My wife and I had replaced our 2007 Hyundai Entourage with a 2014 Outback from the same dealer. Rick Salsman was the salesman and was Great, The Outba My wife and I had replaced our 2007 Hyundai Entourage with a 2014 Outback from the same dealer. Rick Salsman was the salesman and was Great, The Outback was everything they said but we found out it did not fit our lifestyle and was not big enough. My wife and I agreed we wanted another van, The Entourage was really a Kia Sedona. That is what we wanted.I used the online chat to set an appointment. Met William and started the process, I was shocked at how much value the Outback had lost and the numbers were not going to work for us, William was talking to Manager Robert and I went in and thanked them for their time but did not see anyway we could get together. Boy was I wrong. Robert said he would see what he could do. I returned Williams call and he said they had found a way to keep my payments the same and get everything we wanted, We started over $125.00 a month apart and that did not include road hazard or extended maintenance or ding /interior coverage. They found a 75 month 2.125 % loan and rolled all the extras we had on the Outback onto the Sedona. For the Same payment We rcvd a $4500 more expensive vehicle and about $3000 dollars worth of dealer add on options. If it can be done ROBERT AND HIS CREW WILL DO IT! My wife is very happy with the van and I am impressed with the improvements since 2007. Thanks to all of you involved and I apoligize if I missed any one. Doug & Suzy McCowen. Very Satisfied customers More

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