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Robert Gordon
Robert Gordon at Shottenkirk Toyota Weatherford

Robert Gordon

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.8
50 Reviews

Industry Experience

4 yrs, 3 mos

4.8

50 Reviews

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50 Reviews of Robert Gordon

February 06, 2026

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Employee Rating

Professionalism, very helpful! Kept me informed on the progress of my engine replacement. And has followed up to make sure there have been no issues since pick up. Very pleased wit More

by jwitte64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Shottenkirk Toyota Weatherford responded

Thank you for sharing your experience. We’re glad Robert kept you informed during your Toyota engine replacement and followed up to confirm everything was running smoothly. We look forward to assisting you again.

January 29, 2026

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Employee Rating

Robert has been very communicative and personable the whole time. He’s been very good at keeping me updated on the timing of how long everything should be done, and has been very helpful to me in the pas More

by garisonshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler

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Jan 29, 2026

Shottenkirk Toyota Weatherford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

January 29, 2026

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Employee Rating

Have always helped me out when I needed it. Good turn around time. Will not hesitate to go back if needed! More

by Dmacdonaldk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Mike Kessler, Tim Krolak

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Jan 29, 2026

Shottenkirk Toyota Weatherford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

January 27, 2026

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Employee Rating

GREAT service. Friendly, got me in as an emergency. Provided transportation to my medical appointment, and fixed my car fast and at a reasonable price! More

by THOLTMAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Shottenkirk Toyota Weatherford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

January 23, 2026

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Employee Rating

Prompt, friendly and completed the service in about 10 minutes. Gave updates, asked if I needed anything. Very clean dealership! More

by Gilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez, Mike Kessler, Jason Vise, Saul Mendez, Tim Krolak

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Jan 23, 2026

Shottenkirk Toyota Weatherford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

January 10, 2026

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Very nice and friendly. perfect service .very happy with the service.Thanks Toyota for your time More

by Brisa Alonso
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Recommend Dealer
Yes
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Jan 10, 2026

Shottenkirk Toyota Weatherford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

January 07, 2026

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Employee Rating

Service is always good. We usually go to the same advisor (Rob), and he is always corteuos and on top of things. More

by Morales.ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2026

Shottenkirk Toyota Weatherford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota Weatherford. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

January 01, 2026

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Employee Rating

Robert in Service did a great job. Honest and quick service! I had my Lexus serviced by them. Second visit and the service gets better every time I go. Now I am thinking to buy my n More

by Amr Hussein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 01, 2026

Shottenkirk Toyota Weatherford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota Weatherford. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

December 22, 2025

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Employee Rating

Tim is helpful and was great at explaining issues and repair solutions in repairs and cost More

by robertg8615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Krolak

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Dec 22, 2025

Shottenkirk Toyota Weatherford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota Weatherford. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

December 20, 2025

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Employee Rating

Service attendant Robert explained me problems very well and after ordering parts called me and setup an appointment and he finished work before time, he taken care of my issue very well More

by navnitghj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez

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Dec 20, 2025

Shottenkirk Toyota Weatherford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

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