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Robert Gordon
Robert Gordon at Shottenkirk Toyota Weatherford

Robert Gordon | Page 7

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
67 Reviews

Industry Experience

4 yrs, 6 mos

4.9

67 Reviews

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67 Reviews of Robert Gordon

November 09, 2023

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Employee Rating

Robert was very professional and very friendly. He really went that extra mile for me that day. He is who I choose to work with because of his customer service. Couldn’t ask for anyone better! More

by C.Parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Shottenkirk Toyota Weatherford responded

C.Parks, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 08, 2023

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Great service and excellent time in getting my truck in and out for service and wait wasn’t long at all!! More

by Yolo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

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Employee Rating

They performed the required service on my 2023 RAV4 that was needed. They told my how to prevent mice in my AC fan. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler , Tim Krolak

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Nov 08, 2023

Shottenkirk Toyota Weatherford responded

Susan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

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Employee Rating

He was very friendly, polite and professional. He knew what he was doing. Very good experience. More

by queenbitch
Service Price Transparency
Recommend Dealer
Yes
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Nov 07, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 06, 2023

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Employee Rating

Shortest oil change I’ve had in a long time. Took 45-50 minutes, which is awesome!! Friendly greetings. More

by Donno1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 06, 2023

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Employee Rating

Robert is down to earth, and don't try to snowball me. He's kind and genuine. He cares about my issues instead of trying to rake up money for the dealership. Shottenkirk is a very nice place. Lots of More

by susan.bollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Shottenkirk Toyota Weatherford responded

susan.bollman, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2023

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Employee Rating

Sherry is the best in the business! ! Go see her for all your service needs!! Very nice and helpful 👍 More

by patrickkemp0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez, Mike Kessler , Tim Krolak, Sherry Parker, Rachel Sims

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Nov 01, 2023

Shottenkirk Toyota Weatherford responded

patrickkemp0528, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

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