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Robert Gordon
Robert Gordon at Shottenkirk Toyota Weatherford

Robert Gordon | Page 7

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
72 Reviews

Industry Experience

4 yrs, 8 mos

4.9

72 Reviews

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72 Reviews of Robert Gordon

November 21, 2023

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Employee Rating

The service adviser team is excellent as always! ! You're efficient in super friendly Thanks you 👍 More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker, Rachel Sims

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Nov 21, 2023

Shottenkirk Toyota Weatherford responded

RR, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 14, 2023

Dealership Rating
Employee Rating

Amazing service and excellent knowledge of what I needed done and got it done in a timely manner More

by Jbug86
Recommend Dealer
Yes
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Nov 15, 2023

Shottenkirk Toyota Weatherford responded

Jbug86, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 12, 2023

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Employee Rating

Robert is the most honest, good will and hard working advisor Toyota has at that dealership. More

by Bri
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Recommend Dealer
Yes
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November 11, 2023

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Very polite, service was fast, and most importantly no one tried to tell I needed more work done, just to get me to spend more money. Robert was clear and explained the estimate before any work was done. More

by weimfun
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 11, 2023

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Robert is a great person, he should be commended for Helping people the way he does. More

by db
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at ond PrivatelyRespond Publicl in the future!

November 09, 2023

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Robert was very professional and very friendly. He really went that extra mile for me that day. He is who I choose to work with because of his customer service. Couldn’t ask for anyone better! More

by C.Parks
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 10, 2023

Shottenkirk Toyota Weatherford responded

C.Parks, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 08, 2023

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Employee Rating

Great service and excellent time in getting my truck in and out for service and wait wasn’t long at all!! More

by Yolo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

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Employee Rating

They performed the required service on my 2023 RAV4 that was needed. They told my how to prevent mice in my AC fan. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler , Tim Krolak

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Nov 08, 2023

Shottenkirk Toyota Weatherford responded

Susan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

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Employee Rating

He was very friendly, polite and professional. He knew what he was doing. Very good experience. More

by queenbitch
Service Price Transparency
Recommend Dealer
Yes
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Nov 07, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 06, 2023

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Employee Rating

Shortest oil change I’ve had in a long time. Took 45-50 minutes, which is awesome!! Friendly greetings. More

by Donno1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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