Robert Grooms
Robert Grooms at Auto Park Ford La Porte

Robert Grooms | Page 9

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9
152 Reviews

Industry Experience

21 yrs, 8 mos

4.9

152 Reviews

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152 Reviews of Robert Grooms

February 27, 2023

Dealership Rating
Employee Rating

Service department does a great job of troubleshooting and fixing what ever problems I’ve had. Very much appreciated. More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mishler

February 24, 2023

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Very professional and knowledgeable. I have recommended them to several of my coworkers. Will be a loyal customer!!! More

by brault.mark
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

February 08, 2023

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The people here are so nice. I had no trouble getting my jeep in for a oil change. I called yesterday and got in this morning. They even offer a complimentary car wash!!! Great j More

by spunkyone
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 07, 2023

Dealership Rating
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Very clean, knowledgeable staff, helpful mechanics, your vehicle is clean and free of greasy hand prints. Your invoice is explained in detail. Great experience. More

by dsteinbeck3
Service Price Transparency
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Recommend Dealer
Yes

February 05, 2023

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Employee Rating

The david i dealt with was amazing. And all others involved kicked xxx. Best experience ever with a dealership. More

by ceciltipton2112
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, Levi Archambeault, Brent Forry , Dave Riley, Keegan Westafer

January 05, 2023

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Employee Rating

It shouldn’t take two hours to get your oil changed when you had an appointment and the dealership wasn’t busy More

by Jim bob
Service Price Transparency
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Recommend Dealer
No

December 31, 2022

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Decent small town dealer. Said you get a free car wash after every service but after my 6-7 times there never received one yet. Overall decent experiences. More

by mitchellbishop1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Levi Archambeault, Brent Forry , Young kid salesman, blonde hair, different name-5 stars

December 31, 2022

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Rick in the service dept is awesome. Quick to find the problem and a solution to get you back up and running in no time. Sales associates are always willing to help even when it is not r More

by b_spoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mishler

December 20, 2022

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Employee Rating

They should have taken back the Jeep it spent more time in the shop than we had it it was broken when we took it home we should not have had to buy a new vehicle More

by ckeller39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Forry

December 12, 2022

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Employee Rating

I kept it at 4 stars due to the fact that due to employee error, we were misquoted on the service work. I'm assuming there was someone above this person who made these errors as a form of quality control whi More

by BEN81
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary? Will.

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