Robert Heady | Page 9

The actual sales experience was fine. However, when my new van would not start 2 days later and I was stranded at a store, I had difficulty getting this dealership to assist me. J finally got the vehicle new van would not start 2 days later and I was stranded at a store, I had difficulty getting this dealership to assist me. J finally got the vehicle started, but I was very unhappy with that experience. More

by lindaconnolly1951 Verified Customer Verified Customer

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Service was awesome. Loved working with Robert he's amazing. Process was quick and easy. Was able to understand the process fully and all questions were answered. amazing. Process was quick and easy. Was able to understand the process fully and all questions were answered. More

by adrienne.p Verified Customer Verified Customer

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Didn’t really care for the Xzilon coating on the Jeep. I didn’t get any real information on it. Went back to to the dealer to find out more and no body had any real info other then a place desk top place Ma didn’t get any real information on it. Went back to to the dealer to find out more and no body had any real info other then a place desk top place Matt. More

by stoshjk Verified Customer Verified Customer

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Wonderful Robert was very helpful with buying our new Jeep. He answer all of our questions before moving to our final step in buying the Jeep, even the next da Robert was very helpful with buying our new Jeep. He answer all of our questions before moving to our final step in buying the Jeep, even the next day Robert asked how everything was going. More

by ROBERTAGREEN71 Verified Customer Verified Customer

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An excellent experience where I felt welcomed from the moment I stepped into the building. Friendly and knowledgeable sales rep (Rob) who explained everything and answered every question to my total sati moment I stepped into the building. Friendly and knowledgeable sales rep (Rob) who explained everything and answered every question to my total satisfaction, very professional. I even met the owner of the dealership (Frank) who also felt me feeling that I mattered as not just another custome. I couldn't recommend this business more. More

by orozcoedward77 Verified Customer Verified Customer

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First day Robert was ok. But didn't seem like he was interested in helping me. Ashley was perfect. She knew what I wanted and stay within my budget. Tim was good. Seemed kinda of rushing to get me out interested in helping me. Ashley was perfect. She knew what I wanted and stay within my budget. Tim was good. Seemed kinda of rushing to get me out of the office but that could of been because they were busy. Would of liked more info if they were gonna take care of my plates/registration and my insurance provider. Overall it was a decent experience More

by ussteel61366 Verified Customer Verified Customer

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My overall experience at Thomas Dodge was excellent. I received common curtesy, patience and explained everything about the vehicle and all the paperwork that needed to be signed. received common curtesy, patience and explained everything about the vehicle and all the paperwork that needed to be signed. More

by ladyaries13 Verified Customer Verified Customer

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Had an issue with my soft top on my Jeep. Sales Rep Robert and Frank took care of it right way. Will purchase from here again! Robert and Frank took care of it right way. Will purchase from here again! More

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This was my third Jeep i have bought at Thomas Dodge,they are always very helpful. I will always go there even though they lowballed me on my 2017 Jeep I traded in. are always very helpful. I will always go there even though they lowballed me on my 2017 Jeep I traded in. More

by Kimbolla Verified Customer Verified Customer

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Very pleased with everyone we dealt with at the dealership...especially during this pandemic. They were friendly and patient- nit rushing us through the process or out of the showroom dealership...especially during this pandemic. They were friendly and patient- nit rushing us through the process or out of the showroom More

by solonteacher3 Verified Customer Verified Customer

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