Robert Hlasyszyn | Page 15

45K service As always, Hoffman ( Rob Hlasyszyn/service) was able to schedule my service date in less than 5 days, arrange for a loaner, and the department had my As always, Hoffman ( Rob Hlasyszyn/service) was able to schedule my service date in less than 5 days, arrange for a loaner, and the department had my service done within on day. Everyone is always friendly and accommodating. More

by JHOLDEN0 Verified Customer Verified Customer

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Excellent Service Experience! I have been going to Hoffman Audi of East Hartford for the past 10 years for all my Audi service needs, both routine maintenance and unforeseen issues I have been going to Hoffman Audi of East Hartford for the past 10 years for all my Audi service needs, both routine maintenance and unforeseen issues. Rob Hlasyszyn has been fantastic to work with during this time. Each time I drop off my cars he keeps me well informed of the progress and goes out of his way to make sure that my cars are taken care of quickly and correctly the first time. Rob is my go to person for all my Audi servicing needs... and that is not changing as long as I keep buying Audis! More

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Routine service First time visiting this shop and it was a great experience. Everything was done quick and professionally. I had a minor repair needed, and it was don First time visiting this shop and it was a great experience. Everything was done quick and professionally. I had a minor repair needed, and it was done free of charge. More

by FERFIRE89 Verified Customer Verified Customer

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Service issues with my Audi 2007 I should say that my experience with this dealer service is very disappointing. I took my Audi Q7 for service and an issue with my trunk open light on I should say that my experience with this dealer service is very disappointing. I took my Audi Q7 for service and an issue with my trunk open light on the dash and multiple bulbs burning out. Initailly they changed the bulbs and said they fixed the trunk light issue. As soon as I drove my car out of the service center the light came up. Months later I have same issues with multiple bulbs burning out and the service folks told me that a harness need replacement and that will take care of this issue. They replaced the harness and fixed the trunk open warning light issue. As soon as I reached home the trunk warning light came back. After few months multiple bulbs burned again. Last week I took it dealer again and this time that said a latch needs to be replace and nothing wrong with the electrical and bulbs are burning out just like that. They fixed the trunk open warning light by replacing latch and some parts.. As usual after returning home the warning light came on. Now Iam waiting for the bulbs to burn. I honestly believe that this dealer ship needs to re evaluate the technical skills of their technicians. More

by SREEKANTHKANTHETI Verified Customer Verified Customer

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excellent Greeted and processed in a timely manner upon arrival, kept me informed of progress and suggested recommendation, with estimated cost, did only what I Greeted and processed in a timely manner upon arrival, kept me informed of progress and suggested recommendation, with estimated cost, did only what I requested. Completed on schedule. More

by TJLAGOWSKI Verified Customer Verified Customer

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Rob Hlasyszyn - great service advisor On Christmas Eve, I called Rob because my headlight had just died, and I was leaving on a trip. He didn't want me driving without the headlight, and On Christmas Eve, I called Rob because my headlight had just died, and I was leaving on a trip. He didn't want me driving without the headlight, and had a technician stay late to ensure that I was safe. Can't get better service than that! More

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service Great experience , Robert was polite, patient and professional. Highly recommended very happy to report I had a great experience with the service depa Great experience , Robert was polite, patient and professional. Highly recommended very happy to report I had a great experience with the service department. Ed the shuttle driver was very polite and punctual. He got me to work on time. More

by MARSHA710 Verified Customer Verified Customer

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service appointment The staff is always friendly. They aim for a smooth and seamless intake process. The team is always helfpul and quick to act on feedback. I really The staff is always friendly. They aim for a smooth and seamless intake process. The team is always helfpul and quick to act on feedback. I really know I can count on this location to handle my concerns. More

by ROOPY.VIRK Verified Customer Verified Customer

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Saturday Emergency Service Once again I have been thoroughly impressed by the service received. Last Saturday I was on my way into Hartford to see a matinee play. Hit a pothol Once again I have been thoroughly impressed by the service received. Last Saturday I was on my way into Hartford to see a matinee play. Hit a pothole and killed my right front tire. Was able to limp to the dealership and both my sales person, Steve Stellar, and service manager, Robert Hlasyszyn did everything possible to get me back on the road as soon as possible. Robert laid out my options and as it turned out, they did have the correct tire to replace the flat and they did so very quickly. I obviously did not have an appointment but they did not care - they put my needs first and I really appreciate that. Thank you Steve and Robert! More

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Fantastic! I was helped by Robert Hlasyszyn. He was attentive and professional, and he went above and beyond to make sure everything was perfect. I will defini I was helped by Robert Hlasyszyn. He was attentive and professional, and he went above and beyond to make sure everything was perfect. I will definitely be recommending this establishment to my friends!! More

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