Robert Insani | Page 11

treated with fairness Met with Justin. He assisted us in looking at 2 vehicle choices. Answered questions or if he did not know the answer, he found the answer. Treated fa Met with Justin. He assisted us in looking at 2 vehicle choices. Answered questions or if he did not know the answer, he found the answer. Treated fairly during discussions with Donnie. Easy interactions with Rob at check out. Unfortunately we discovered a defect on the back of our vehicle that was not observed during buying process. Being a black vehicle, we didn't notice the defect until it was in better light. Contacted Justin. He said he would talk with Donnie and get back with us. We called again this morning, spoke with Donnie, explained the situation. Donnie offered to have us bring vehicle in for evaluation with body shop next week. All interactions/satisfaction with this dealership have been positive to date. More

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Subaru purchase I had a very nice experience buying my car at Toothman Ford in Grafton WV. My salesperson was very helpful in helping me select a car to meet my needs I had a very nice experience buying my car at Toothman Ford in Grafton WV. My salesperson was very helpful in helping me select a car to meet my needs. He made the whole process simple and easy. I look forward to doing business again with Toothman Ford in the future. More

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my birthday present They were very friendly and willing to help. They do have great prices for their vehicles. They even asked if it was an early birthday/Christmas prese They were very friendly and willing to help. They do have great prices for their vehicles. They even asked if it was an early birthday/Christmas present. My husband bought this vehicle for me for my birthday which is Dec 19th. Very happy with my choice and the staff. More

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Great dealer, with good prices The deals are straight up, good used cars and reliable! Justin Sisler was a great sales consultant, great guy and he was very relatable! Great dealers The deals are straight up, good used cars and reliable! Justin Sisler was a great sales consultant, great guy and he was very relatable! Great dealership all around and they deserve more credit! More

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THE ART OF SELLING A CAR !! SAM GERKIN AND DANNY LEACH DID AN AMAZING JOB HELPING ME WITH MY PURCHASE OF 2015 BMW. SAM MADE THE PROCESS VERY EASY AND SIMPLE. I WANTED AN EXTENT SAM GERKIN AND DANNY LEACH DID AN AMAZING JOB HELPING ME WITH MY PURCHASE OF 2015 BMW. SAM MADE THE PROCESS VERY EASY AND SIMPLE. I WANTED AN EXTENTED WARRANTY AND HE FOUND THE BEST ONE TO SUIT MY NEEDS. More

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College Student-First Time Car Buyer! This dealership did such an amazing job at helping me finance my first car. We came in with a few issues since the car I had an appointment for was ac This dealership did such an amazing job at helping me finance my first car. We came in with a few issues since the car I had an appointment for was actually gone and I wasn't told over the phone that morning by their customer service rep. But that was the only negative! I found the perfect car I was looking for. It went so easy and smooth that I honestly had nothing to cringe or worry about. It was a great experience for coming straight out of college and buying a car! More

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Happy Very happy with our new vehicle. Service is always great. Everything went smoothly and it didn't take all day, like some other places. Thank you Ty Very happy with our new vehicle. Service is always great. Everything went smoothly and it didn't take all day, like some other places. Thank you Tyler! More

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Justin Sisler "Great Salesman" Justin Sisler was our salesman and I would like to take the time to thank him for doing such an excellent job to make sure purchasing my Ford Escape w Justin Sisler was our salesman and I would like to take the time to thank him for doing such an excellent job to make sure purchasing my Ford Escape was an easy transition. I was not in the best mood when I first got there, but his personality and professionalism turned the situation around. He went above and beyond to make sure all wants and needs was met. Donnie also assisted in the financing and helped to get us a good interest rate. Also a thank you to Robert Insani preparing our paper work in a timely manner..... Thanks guys!!! More

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Corey was fantastic! We worked with Corey over a couple of weeks while we were searching for a new car. Every step of the way, he was great. He answered all of our questio We worked with Corey over a couple of weeks while we were searching for a new car. Every step of the way, he was great. He answered all of our questions and gave us all the help we needed to make sure we went home with the best car for us. No one in the team ever tried to preassure us into buying a car we didn't want/need - a welcome change from other dealerships in the area. I'm the 4th person in my family to buy from Toothman Ford, and we are all very happy with our experiences here. More

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Knowledgeable and friendly Spotted a car I liked on the lot. Later looked it up on the internet, a friendly phone call followed to set an appointment for a test drive...the rest Spotted a car I liked on the lot. Later looked it up on the internet, a friendly phone call followed to set an appointment for a test drive...the rest is history. Love my new Ford Flex! Thanks Keith and Donnie. More

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