Give them a body work a 19 k job came back all messy glue
everywhere and more missing 2 fro t carpet floor and my car a brand new car..would stay away from them
everywhere and more missing 2 fro t carpet floor and my car a brand new car..would stay away from them
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by paynelim00
Service Price Transparency
Nov 02, 2026 -
Sloane Honda responded
I'm really sorry to hear about your experience with the bodywork. It's concerning to hear about the mess and missing items, especially on a brand-new car. I'd like to get more details so we can address these issues properly and make things right for you. Please feel free to reach out directly. Thank you, Robert Jabs - Service Manager - 215-372-3266
While my vehicle initially had a frustrating mechanical
issue that required multiple visits, Rob stepped in and took complete ownership of the situation. He ensured the repair was properly diagnosed and co
issue that required multiple visits, Rob stepped in and took complete ownership of the situation. He ensured the repair was properly diagnosed and completed, listened attentively to my concerns, and went above and beyond to make things right. Leadership like his is rare, and his dedication turned a stressful experience into a completely resolved, positive outcome. Highly recommend Rob and the service leadership team at Sloane Honda.
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by Ahmed.Eid93
Service Price Transparency
Nov 05, 2026 -
Sloane Honda responded
Thank you for your patience and understanding throughout the repair process. We are delighted to hear that Rob provided such attentive and supportive service, turning things around for you in a positive direction. We will pass your kind words along to him, and we hope to see you again at Sloane Honda!
Poor follow-up from the service department
I bought a
used car from Sloan Honda in June. Since then I've called the service department three times with questions about my car. The first time, I spoke wit
used car from Sloan Honda in June. Since then I've called the service department three times with questions about my car. The first time, I spoke with someone who said she'd pass along my name and number. The next two times I left voicemails. I never got a call back from any of them. I'm not asking for much, just someone to answer basic questions about my vehicle. This isn't the level of service I expected after a purchase! I will not buy another car from this dealership again!
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by maddyfan
Oct 20, 2026 -
Sloane Honda responded
I'm sorry to hear about the difficulties you've had reaching our service department, Maddy. We take your concerns seriously and want to ensure that all of our customers receive timely assistance with their inquiries. If you're willing to give us another chance, please contact me directly so that we can address any questions or issues you may have. Thank you, Robert Jabs - Service Manager - 215-372-3266
Sloane give me a spirit of security and trust, I am not
concerned with my vehicle under their services. Professionalism is a five star rating; not to mention how clean your business is and the bathroom is
concerned with my vehicle under their services. Professionalism is a five star rating; not to mention how clean your business is and the bathroom is comfortable to use.
Thank you for good 👍🏾 service, oh, wait time is awesome, it do not take all day to get service rendered.
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by tuckermichelle128
Service Price Transparency
Oct 02, 2026 -
Sloane Honda responded
We’re glad to hear you feel secure and trust our team here at Sloane Honda! We appreciate your five-star rating of our professionalism and cleanliness. Thank you for your feedback!
Great service.
Entire staff always courteous. Appointments taken on time and vehicle ready when promised. All in all a great experience.
Entire staff always courteous. Appointments taken on time and vehicle ready when promised. All in all a great experience.
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by dsf919
Service Price Transparency
Sep 08, 2026 -
Sloane Honda responded
Thank you for sharing your great experience with our team! We look forward to seeing you next time at Sloane Honda. Safe travels!
The staff was very organized and my appointment time was
right on time. The staff kept me informed throughout the whole process.
right on time. The staff kept me informed throughout the whole process.
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by faizshaikh633
Service Price Transparency
Aug 25, 2026 -
Sloane Honda responded
Thank you for sharing your feedback with us! We're thrilled to hear that everything ran smoothly and on schedule. We look forward to seeing you next time at Sloane Honda!
Great dealership serving customers well great staff great
service in an out clean area convenient location
service in an out clean area convenient location
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by debbieforstner28
Service Price Transparency
Aug 18, 2026 -
Sloane Honda responded
We love seeing such a great review! Thank you for choosing Sloane Honda, and we hope to have you back in the future!
I had an excellent experience at Sloane Honda.
My service advisor, Mark, was very professional, knowledgeable, and accommodating. I did not have an appointment and I took my car in as an emergency
My service advisor, Mark, was very professional, knowledgeable, and accommodating. I did not have an appointment and I took my car in as an emergency when my tire warning light went on and I was losing air in a tire. The technician was able to repair my tire and they also did a recall at the same time. It was excellent service. I always use Sloane Honda for their quality work.
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by Gigggle401
Service Price Transparency
Other Employees Tagged:
Mark
Everything went well and the employees were courteous and
answered all of my questions questions.
answered all of my questions questions.
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by ngfdlf
Aug 10, 2026 -
Sloane Honda responded
Thank you for visiting Sloane Honda!
I had a leak over the side front seat 2nd time in 3 years
it took 3 hour to find the leak they knew it had happened before. I have parking bejhind my house no trees. I hardly drive the car only 15500 miles o
it took 3 hour to find the leak they knew it had happened before. I have parking bejhind my house no trees. I hardly drive the car only 15500 miles on a 2018 fit this should not have happenedThis is a design problem of Honda not my fault!
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by bsirine
Aug 04, 2026 -
Sloane Honda responded
We're very sorry to hear that you experienced a leak over the side front seat for the second time in just three years. It's understandable how this would be frustrating, especially considering that it took three hours to locate the source of the problem. We understand that having such low mileage on your 2018 Fit only adds to your frustration. Please reach out to us so we can address your concerns and work towards finding a solution for you. Thank you for sharing your feedback with us.
- Brett Younger - General Manager - (215) 305-5000