I like it and I was treated with respect.
I will come back again when needed.
I will come back again when needed.
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by jimenez.marisol98
Service Price Transparency
Other Employees Tagged:
Sergio J Santizo
Feb 05, 2025 -
Paul Miller Toyota of West Caldwell responded
We appreciate your business and your review! Thanks from the Paul Miller Toyota Team, Jimenez.
They were very understanding when I had to cancel first
appointment. Today they took time to figure out what was the problem with my car.
appointment. Today they took time to figure out what was the problem with my car.
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by morah18
Service Price Transparency
Dec 27, 2024 -
Paul Miller Toyota of West Caldwell responded
We're glad to hear that our team at Paul Miller Toyota of West Caldwell was able to accommodate your schedule and address the issue with your car. Thank you for sharing this positive feedback!
Excelente servicio y atención al cliente muy
personalizado. No hay quejas, siempre dando lo mejor de lo mejor
personalizado. No hay quejas, siempre dando lo mejor de lo mejor
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by Harthorjulie
Oct 16, 2024 -
Paul Miller Toyota of West Caldwell responded
Julie, gracias por compartir su experiencia positiva con Paul Miller Toyota of West Caldwell. Nos alegra saber que ha recibido un servicio excelente y personalizado. Esperamos verle de nuevo pronto!
They are much better than my last Toyota dealership.
But this time, I was going in my rental to an appointment with a client, and told them I needed the materials in my car on the lift. They didn’t ge
But this time, I was going in my rental to an appointment with a client, and told them I needed the materials in my car on the lift. They didn’t get it down in time and I had to cancel the clients appt - and loose the money. They made it right on the end the next day - discounted the service. But it was nerve-wracking. They also had to order a part at the last minute and couldn’t get it for several hours after they gave me a time I could leave. Very disappointing.
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by BarbaraJSimon90
Service Price Transparency
Other Employees Tagged:
Sergio
Oct 08, 2024 -
Paul Miller Toyota of West Caldwell responded
Thank you for sharing your experience with us at Paul Miller Toyota of West Caldwell. We're glad to hear we're an improvement over your last dealership, but we apologize for the inconvenience caused during your visit. It's good to know our team made it right by discounting the service, and we'll work on improving communication regarding parts availability in the future. Your feedback is valuable as we strive to enhance our customer service!
Perfect dealer for bay car the people is super nice and
friendly I recommend going to bay car there and get good deal
friendly I recommend going to bay car there and get good deal
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by elieceralpizar
Other Employees Tagged:
Nice erybady
Sep 16, 2024 -
Paul Miller Toyota of West Caldwell responded
Eliecer, thank you for recommending Paul Miller Toyota of West Caldwell! We're glad to hear our team provided a friendly and helpful experience. Enjoy your new car!
Excellent sales rep very knowledgeable patient and I felt
no pressure to Buy. Also the financial rep was very helpful in getting me a fair loan rate
no pressure to Buy. Also the financial rep was very helpful in getting me a fair loan rate
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by Leofn4
Aug 07, 2024 -
Paul Miller Toyota of West Caldwell responded
We're delighted to hear that our team at Paul Miller Toyota of West Caldwell provided a knowledgeable and pressure-free experience. Thanks for the kind words!
Himanshu was great, I always come to him when I want to
get a car
get a car
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by hayan973
Other Employees Tagged:
Himanshu Patel
Jul 23, 2024 -
Paul Miller Toyota of West Caldwell responded
It was our pleasure to assist you. Thank you from all of us here at Paul Miller Toyota of West Caldwell!
As usual maintenance was completed in timely fashion.
Kevin Regan was his usual friendly self and answered my questions fully, and also provided helpful advice addressing several detailing issues.
Kevin Regan was his usual friendly self and answered my questions fully, and also provided helpful advice addressing several detailing issues.
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by Frank from Clifton
Service Price Transparency
Other Employees Tagged:
Kevin Regan
Jun 10, 2024 -
Paul Miller Toyota of West Caldwell responded
Frank, we're glad to hear Kevin provided excellent service and helpful advice during your visit at Paul Miller Toyota of West Caldwell. Thanks for sharing your experience!
Umar is a great sales person !
He was very helpful in buying my second Toyota Camry ! Thank you very much!
He was very helpful in buying my second Toyota Camry ! Thank you very much!
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by Lbrotea
Mar 01, 2024 -
Paul Miller Toyota of West Caldwell responded
Thank you for reviewing Paul Miller Toyota of West Caldwell! We will pass along your kudos to Umar. Congratulations on your Toyota!
Good no issues.
Car was ready when they said.
You just need to hire more staff.
Over 2hrs for oil change and ref maint is nuts
Car was ready when they said.
You just need to hire more staff.
Over 2hrs for oil change and ref maint is nuts
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by Ndn
Service Price Transparency
Feb 12, 2024 -
Paul Miller Toyota of West Caldwell responded
We appreciate your feedback and patience during your recent visit. We're glad to know that the car was ready as promised, but we understand the wait was a bit long. Your suggestion about hiring more staff is noted - thanks again!
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