Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 38

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
534 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

534 Reviews

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534 Reviews of Robert Krueger

November 30, 2021

Dealership Rating
Employee Rating

Outstanding service. Robert was friendly, helpful and knowledgeable. They were able to get me in to work on warning alerts I was getting for 4WD and pre collision. This was way more helpful than the Fo More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 27, 2021

Dealership Rating
Employee Rating

The Repairs were completed as requested and very done sooner than expected. The service writers were nice. More

by mobugjanusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 26, 2021

Dealership Rating
Employee Rating

I dropped my vehicle off for an oil change and 2 recall items. My advisor Robert was very helpful through the process. The shuttle driver was super friendly and kind. Great customer service all around. More

by mechellejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 25, 2021

Dealership Rating
Employee Rating

Had issues with scamming being told I may need new tires soon when the tires are only 7 months old purchased in March of this year, told I have a oil leak when logic dictates if my car was leaking oil as ba More

by DarthSpectre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 06, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We apologize you were not completely satisfied with your visit. We'd like an opportunity to discuss the situation and try to make things right. Please contact our Service Manager, Alex Bair, at 262-255-9010 at your earliest convenience. We look forward to our future conversation.

November 22, 2021

Dealership Rating
Employee Rating

Great Customer Service with a flair for great communication with me throughout my whole appointment. More

by JAYNE.RUELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 17, 2021

Dealership Rating
Employee Rating

Very good first experience. Great customer service. And pricing and just an overall great experience More

by Kledvina84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2021

Dealership Rating
Employee Rating

Very prompt, knowledgeable and courteous. When I called apt the service associate didn’t know how to check out tire purchase history to use the warranty but they finally figured it out More

by rschefelker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2021

Dealership Rating
Employee Rating

A standard oil change appointment took 90 minutes from start to finish and this is unacceptable. Furthermore, the wheel lug lock was removed from the glove compartment and then just left on the passenger More

by KVANDERBOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 17, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to let us know about your experience. Please contact our Service Manager Alex Bair at 262-255-9010 if there's anything at all we can help you with in the future. Again, thank you for your feedback. We hope that you will give us another chance in the future.

October 27, 2021

Dealership Rating
Employee Rating

Great service! Great communication! A general feeling that they welcome you and appreciate you doing business with them ! More

by bajr18181
Customer Service
Recommend Dealer
Yes

October 18, 2021

Dealership Rating
Employee Rating

The service to get a new tire due to nail, was prompt and efficient and friendly More

by CCYPERT
Recommend Dealer
Yes
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