Robert Luu

Stohlman Subaru of Sterling Service Department representatives have consistently demonstrated outstanding expertise and customer service. representatives have consistently demonstrated outstanding expertise and customer service. More

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I have been using this dealership for over 10 years. Always professional, honest and willing to make sure I have been taken care of. Exemplary work on my car, I trust them enough I brought my daughte Always professional, honest and willing to make sure I have been taken care of. Exemplary work on my car, I trust them enough I brought my daughter to the dealership to buy her car. More

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Always polite, excellent staff from making appointment to the reminders and change or rescheduling. I wait at dealership for my maintenance and car care. Was so surprised when they washed my vehicle before the reminders and change or rescheduling. I wait at dealership for my maintenance and car care. Was so surprised when they washed my vehicle before giving my keys. Greatly appreciate this dealership from when I first leased my Subaru and then bought it. Love my Subaru! More

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Prompt and courteous customer service who take care of all my cars needs. I have been going here since 2018 and highly recommend. all my cars needs. I have been going here since 2018 and highly recommend. More

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Problem with Starlink being discontinued and no sound with apps. Tested the computer apps and explained how to get volume and reason for Starlink discontinuity. Technician spent a lot of time working on with apps. Tested the computer apps and explained how to get volume and reason for Starlink discontinuity. Technician spent a lot of time working on the ptoblem More

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Shockingly great customer service focus. Everyone at Stohlman Sterling has been amazing. My salesperson, Ali Sami, was knowledgeable, reasonable, fun, fair and very easy to deal with. Th Everyone at Stohlman Sterling has been amazing. My salesperson, Ali Sami, was knowledgeable, reasonable, fun, fair and very easy to deal with. The concierge/customer service aftercare guy, Chris/Brian, has been outgoing and excited to show me new and obscure features of my new car. If you buy a car at Stohlman Subaru, make sure you interact with this guy. I've visited the parts and accessories counter a few times and the level of service Noel provides is shockingly high level for a parts counter. Thank you! Mike C, sales manager,.... Yup, even the sales manager has been awesome. I have been treated so well by the dealership in whole that I will be returning next week to purchase another vehicle outside of my anticipated brand. More

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