Robert MacDonald
Robert MacDonald at Transwest Ford
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Robert MacDonald | Page 3

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.0
24 Reviews
4.0

24 Reviews

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24 Reviews of Robert MacDonald

October 20, 2023

Dealership Rating
Employee Rating

Courteous, helpful, not afraid to get away from the desk. Prompt and thorough. God bless. More

by Tomato Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Cross , Josh Smith

Dec 18, 2023

Transwest Ford responded

Transwest Ford appreciates the 5-star review and kind words. We work hard to deliver a great experience to all of our guests and its nice to get great feedback. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 15, 2023

Dealership Rating
Employee Rating

The whole process was easy and convenient. Cassie was professional, friendly and helpful. The price was fair, in fact a bargain. All in all, impressive service. Thanks More

by johndeganhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Cross , Josh Smith

Oct 16, 2023

Transwest Ford responded

X

Oct 17, 2023

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy Cassie and the service team were able to take great care of you while on your recent visit. We work very hard at getting you in, fixed up and back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 14, 2023

Dealership Rating
Employee Rating

Transwest Ford really worked with us. There was a few problems, and they all worked together and got it all worked out. They did everything they said they would. John and I are very happy More

by fairleylinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Drew Allen, Brian Christeleit , Court Cook

Oct 17, 2023

Transwest Ford responded

Thank you very much for the great feedback. Transwest Ford works hard to deliver a great experience and we are happy the team was able to get you in the truck you wanted. Thank you very much for allowing us to earn your business. We hope our service department can also be of help. Enjoy your new truck. The Transwest Ford Team

October 14, 2023

Dealership Rating
Employee Rating

The dealership is trustworthy and performed numerous necessary repairs and recalls on my vehicle. I wish it had not changed location. It is not convenient to travel to the new location. More

by chibben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Cross , Josh Smith, Michelle

Oct 17, 2023

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy the service team was able to take good care of you. We understand some of the frustration with the new location. Ford orchestrated the move, they have plans to continue to downsize the number of dealers throughout the country. We hope the new, larger facility will benefit everyone. Please don't hesitate to ask us about our pick up/drop off service that may make life a bit easier for you. Thank you very much for your continued support. The Transwest Ford Team

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