Robert McMillan | Page 16

Friendly, efficient people both in the service department in other parts of this dealership. They do quality work and they do it quickly the majority of the time. in other parts of this dealership. They do quality work and they do it quickly the majority of the time. More

Report | Print

Robert was very professional and Tom the courier was pleasant and punctual pleasant and punctual More

Report | Print

AAA+++ Robert went out of his way to help me, always very eagle to help and outstanding customer service. Best Servive I ever had at a car dealership !! Thanks Robert for fixing my mirror back to place!, I eagle to help and outstanding customer service. Best Servive I ever had at a car dealership !! Thanks Robert for fixing my mirror back to place!, I was already planning on buying a new one at $350, you fixed it without me asking, thanks for your honesty and for making my day !It's truly always a pleasure to do business with you! More

Report | Print

Pat Lobb Toyota service department is excellent. I drive past closer dealers for service at Pat Lobb. I wish they would buy the Richardson dealership. past closer dealers for service at Pat Lobb. I wish they would buy the Richardson dealership. More

Report | Print

One of worst experiences had with Robert McMillan and response from his manager. Money minded to meet sales , misguiding women customer who does not have technical knowledge. Charged more than the dealer response from his manager. Money minded to meet sales , misguiding women customer who does not have technical knowledge. Charged more than the dealer recommend 30K miles package by doing itemised bill. His manager supports and could not help to change from itemised to their package. Never go to this dealership again. We had to tell him the tires were new and do not require rotation. Who in the world will go to itemised price when package has more service available for less cost. They are not customer focused , it’s money focussed dealer! More

Report | Print