Robert Motz
Robert Motz at Camelback Toyota

Robert Motz

General Manager

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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18 Reviews
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18 Reviews

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18 Reviews of Robert Motz

October 25, 2022

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Employee Rating

Let me start by saying its a rip off dealership that is based of scamming clients their money especially with this economic slow down of selling cars and maintenance is the only way they will be making mon More

by Infinityrabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 25, 2022

Camelback Toyota responded

This is disappointing to hear as failed parts from the manufacturer are unfortunately not uncommon to hear. We appreciate your patience regarding this situation and we want to see what we can do to turn this around. At your earliest convenience, please contact Izad at Ifar01@camelbacktoyota.com. Thank you.

July 28, 2022

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Employee Rating

Blatantly lied about the terms of the deal until paperwork was being signed. I was told a warranty was applied to an offer and signed the offer, then they tried to sell me the same warranty that was More

by aaa
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesus Machado

Jul 28, 2022

Camelback Toyota responded

Thank you for taking the time to provide details regarding your recent experience at Camelback Toyota. I'm sorry for any frustration this matter has caused you. It is discouraging to hear about your situation. Thank you for bringing this matter to my attention so I can review your feedback with the team and address this situation appropriately. Please reach out to me at your earliest convenience. Sincerely, Katrina Coscarelli (602) 264-2841

July 26, 2022

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Employee Rating

Great service highly recommended! Will definitely bring friends here. Also ask for grace hight recommended buying from her! More

by Animejerk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Grundstrom , Roddy Awawdah, Eric Cline, Katrina Coscarelli, Matt Finn, Mark "Moose" Hess, Feisal Ismaiel, Jesus Machado, Devvan Vela

Jul 27, 2022

Camelback Toyota responded

Thanks for the positive review!

July 11, 2022

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Employee Rating

Excellent service from sales to closing and payment. Would recommend anyone looking for a Toyota. More

by b62850
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denita Kaiser, Marcus OSS

Jul 12, 2022

Camelback Toyota responded

Thank you for the positive review!

June 17, 2022

Dealership Rating
Employee Rating

Best service i ever Had in my life! My guy even bought me chipotle while i waited! More

by alexishas1dimple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Machado

Jun 21, 2022

Camelback Toyota responded

Thank you for your positive review!

June 02, 2022

Dealership Rating
Employee Rating

Recently bought a Highlander Platinum from Camelback Toyota. Everyone was extremely helpful and made the process so seamless. From the start Rob and Sean made sure every question about the vehicle I w More

by Rajwant Kaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Bapst

Jun 03, 2022

Camelback Toyota responded

Thank you for your positive feedback!

May 05, 2022

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Employee Rating

I’ve never written a review before but this was the worst dealership experience I have ever had. Deceitful, bait and switch tactics and arrogance. The GM was rude and condescending to his own employees. I wi More

by Mike
Customer Service
Friendliness
Recommend Dealer
No
May 09, 2022

Camelback Toyota responded

Mike, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience, please contact Katrina Coscarelli at kcoscarelli@camelbacktoyota.com. Thank you.

May 01, 2022

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Employee Rating

Very beautiful dealership with a very helpful salesmen looking forward to working with you guys again More

by Emmanuelbour1605
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roddy Awawdah, Katrina Coscarelli, Jesus Machado

May 02, 2022

Camelback Toyota responded

Congratulations on your purchase and thank you for the positive feedback!

April 04, 2022

Dealership Rating

DONT do it! ! . Helping my brother purchase a car so he can keep a job. Very questionable, unethical behavior on price, interest rate and upselling. When we star More

by dshorts
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 04, 2022

Camelback Toyota responded

Hello, Thank you for taking the time to provide details regarding your recent experience at Camelback Toyota. At our dealership, we pride ourselves on straightforward, transparent dealings with our clients. It is discouraging to hear about your situation. Please feel free to contact me so we can address your situation appropriately. Sincerely, Katrina Coscarelli Client Relations Manager (602) 264-2841

February 23, 2022

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Employee Rating

This dealership runs like a well-oiled ship. Fantastic customer service. This is the second brand new car I’ve bought from them. Our sales person was friendly and knowledgeable and the finance m More

by shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Camelback Toyota responded

Thank you for your positive review, Shawn!

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